Sr. Manager, Talent Acquisition Operations

About the position

Grow Therapy is hiring a Senior Manager of Talent Acquisition Operations to elevate and scale the core systems that power our hiring engine. This role will support a remote-friendly Talent team, reporting directly to the VP of Talent Acquisition, and will lead initiatives that improve process, tools, and team efficiency across the full recruiting lifecycle. The ideal candidate will be based in New York.

Responsibilities

• Lead and develop our Recruiting Coordination team to ensure a consistent, high-quality candidate and interviewer experience.
• Partner on the rollout and adoption of key recruiting technologies (e.g., ATS, CRM, scheduling tools) and manage long-term optimization.
• Partner with the TA leaders to build and maintain recruiting dashboards that drive transparency and inform strategic decisions across TA and the business.
• Design and implement scalable processes, programs, and systems (e.g., interviewer training, referral processes, documentation, employer brand) that improve speed and quality of hire, that are in alignment with our values.
• Collaborate cross-functionally with Finance, People, and IT to align hiring operations with business goals and headcount plans.

Requirements

• You've led recruiting operations or coordination functions and understand how to scale process in a fast-paced environment.
• You've owned or implemented tools like Greenhouse, Gem/Ashby, Modernloop, or similar systems to improve recruiter efficiency.
• You're fluent in recruiting data and reporting, and can turn insight into action that drives business outcomes.
• You're a project manager by nature: highly organized and process-driven, with a mindset for continuous improvement and automation.
• You're a collaborative partner who thrives at the intersection of people, tools, and strategy - and you enjoy balancing day-to-day execution with long-term planning.