Sr Manager, Tech Ops Eng, AWS Data Centers

Amazon - Umatilla, OR

Full-time - Manager

Umatilla, OR

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Sr Manager, Tech Ops Eng for AWS Data Centers is responsible for overseeing one or more Amazon Data Center Clusters and Colocation Operations within a specific region. This senior role entails managerial responsibilities for safety, security, availability, scaling, efficiency, and cost management. The position requires building and leading high-performing teams across Data Center Operations and Engineering Operations, while also addressing technical challenges and driving operational excellence.

Responsibilities

• Hiring, managing and developing the operations team including compute operations managers, engineering operations managers, logistics operations managers and their teams
• Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, efficiency and cost
• Planning and executing the Infrastructure Operations component of new Data Centers and Colocation (Colo) expansions
• Operation and maintenance of mechanical, electrical, and controls systems for Amazon Data Centers to include preventive maintenance, corrective maintenance and change management
• Vendor management of Colo Data Centers services providers to meet or exceed contracted performance SLA's
• Safety, security, and availability incident response, incident management and incident resolution
• Continuous improvement of operational processes, procedures, methods and tools

Requirements

• Bachelor's or Master's degree in Engineering, Computer Science or a related field, or relevant industry experience
• 10+ years of relevant management experience in Data Centers operations, facility engineering operations, information technology critical environment facilities, advanced high-volume manufacturing or similar
• Demonstrated track record in delivering complex projects
• Proven ability to hire, develop and manage high-performing technical teams
• Prior ownership of the operation of a mission-critical team and/or product
• Ability to operate independently as a manager of a geographically distributed management team
• Excellent written and verbal communications skills
• Excellent analytical, quantitative, and presentation skills

Nice-to-haves

• Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma
• Substantial knowledge of mechanical, electrical, and controls systems in a critical or controlled environment
• Broad knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices

Benefits

• Diverse team culture
• Mentorship and career growth opportunities
• Work/life balance initiatives