Amazon.com Services LLC - A57 - Seattle, WA

posted about 2 months ago

Full-time - Mid Level
Seattle, WA

About the position

The Social Center of Excellence team at Amazon is seeking a highly-motivated and self-directed Sr. Marketing Manager, Social Media to lead the strategic brand direction across social media programs, leveraging consumer research and insights. This role is pivotal in connecting with Gen Z and Gen Alpha, utilizing the latest social media trends to enhance brand engagement. The ideal candidate will have a proven track record in managing integrated campaigns from inception to execution, demonstrating agility in responding to shifting priorities. The successful candidate will be both creative and analytical, capable of developing engaging content that drives key performance indicators (KPIs) such as follower growth, impressions, traffic, engagement rates, and revenue generation. In this role, you will collaborate closely with various internal and external teams to support key initiatives and events. Strong ownership and clear communication across all leadership levels are essential. The candidate must excel in problem-solving, managing multiple work streams, and anticipating potential blockers to achieve goals and milestones. This position requires thriving in a fast-paced and ambiguous environment, managing competing priorities with meticulous attention to detail. As a subject matter expert in large 360-degree marketing campaigns, you will uncover consumer insights that inform strategic development. Key responsibilities include developing campaign architecture and strategy across major social platforms, managing the social marketing content calendar, leading market research and insights, and synthesizing findings into actionable marketing strategies. You will also work with creative teams to align seasonal priorities with consumer research and trends, monitor brand health metrics, conduct competitor analyses, and manage end-to-end program management.

Responsibilities

  • Develop campaign architecture and strategy across key social platforms, focusing on TikTok, YouTube, Pinterest, and Instagram.
  • Own the social marketing content calendar creation and management, ensuring effective communication with internal teams.
  • Lead market research and insights to determine annual, seasonal, and quarterly brand messaging and priorities.
  • Synthesize research findings into actionable marketing strategies.
  • Collaborate with the creative team to brief on seasonal and quarterly priorities based on consumer research and social trends.
  • Develop and manage consumer moments and mindset matrix to align cultural priorities with core consumer life stages.
  • Stay updated on consumer research and market trends to understand brand positioning and product selection.
  • Monitor and report on brand health metrics, identifying key performance indicators to track.
  • Conduct competitor analyses and brand lift studies to identify growth opportunities and create competitive reviews.
  • Manage end-to-end program management experience.

Requirements

  • 6+ years of professional non-internship marketing experience.
  • Experience using data and metrics to drive improvements.
  • Proficiency in Excel or Tableau for data manipulation, including macros, charts, and pivot tables.
  • Experience building, executing, and scaling cross-functional marketing programs.
  • Experience leading go-to-market strategies for consumer software or hardware product launches.

Nice-to-haves

  • Experience using SQL or other analytical tools for data analysis.
  • Experience with customer segmentation, profiling, and targeting.
  • Master's degree in marketing, advertising, business, or equivalent.
  • Experience within Retail Marketing.

Benefits

  • Comprehensive medical, financial, and other benefits packages.
  • Equity and sign-on payments as part of total compensation packages.
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