Sr. Medical Education Operations Content Coordinator

Arthrex - Naples, FL

Full-time - Entry Level

Naples, FL

Miscellaneous Manufacturing

About the position

Arthrex, Inc., a global leader in medical device development and medical education in orthopedics, is seeking a Sr. Medical Education Operations Content Coordinator. This role is pivotal in the Medical Education department, where the successful candidate will creatively and actively manage logistical operations for the organization and execution of educational programs aimed at healthcare professionals and representatives. The coordinator will be responsible for creating and refining impactful presentations, managing online educational content within the Learning Management System (LMS), and coordinating training programs and professional visits, all while ensuring that all materials align with Arthrex's brand standards. The position requires collaboration with Medical Affairs leadership and various stakeholders within Arthrex to develop visually compelling business presentations tailored for Medical Education. The coordinator will continuously update and refine presentation materials based on feedback and evolving business needs, maintaining a library of reusable content and templates. Additionally, the role involves simplifying complex and abstract concepts into clear, key messages using various visual aids such as infographics, diagrams, animations, icons, graphics, charts, photography, and illustrations. Moreover, the coordinator will assist in the creation and administration of online educational materials, ensuring that information is accurately maintained in the LMS. They will also build and support internal communication strategies for department leaders, ensuring consistency with Arthrex's brand standards and objectives. The role includes coordinating healthcare professional visits to the global headquarters for corporate courses and single-day labs, as well as organizing LMS-based and live training programs for subsidiaries and distributors. The coordinator will assist in scheduling Arthrex staff members, business partner personnel, and healthcare professional instructors for live training events, and will also be involved in data collection and analysis for medical education reporting. Administrative support to the Sr. Vice President of Global Medical Education and the Medical Education leadership team is also a key responsibility.

Responsibilities

• Collaborate with Medical Affairs leadership and Arthrex stakeholders to create visually compelling business presentations for Medical Education.
• Continuously update and refine presentation materials based on feedback and evolving business needs, maintaining a library of reusable content and templates.
• Refine complex and abstract concepts into clear, key messages using infographics, diagrams, animations, icons, graphics, charts, photography, and illustrations.
• Assist with the creation and administration of online educational materials, maintaining information in the LMS online learning system.
• Build and support internal communication strategies for department leaders, ensuring consistency with Arthrex brand standards and objectives.
• Coordinate healthcare professional visits to global headquarters for corporate courses and single-day labs.
• Coordinate LMS-based and live representative training programs for subsidiaries and distributors.
• Assist with coordinating and scheduling Arthrex staff members, Arthrex business partner personnel, and HCP instructors to instruct at Arthrex live training events.
• Assist in data collection and analysis for medical education reporting.
• Provide administrative support to the Sr. Vice President of Global Medical Education and the Medical Education leadership team.

Requirements

• High school diploma or equivalent required.
• Bachelor's degree in Business Administration, Marketing, Communications, or a related field preferred.
• Minimum of 2 years of experience in visual communications, presentation development, or a related field.
• Proficiency in Spanish is preferred.
• Excellent verbal and written communication skills and customer service skills.
• Excellent attention to detail, proofreading, and organizational skills.
• Ability to perform detailed work accurately.
• Ability to handle multiple tasks simultaneously.
• Thorough knowledge of arthroscopic and sports medicine-related orthopedic procedures preferred.
• Highly discreet individual who can handle sensitive and confidential information.

Nice-to-haves

• Proficiency in Spanish is preferred.

Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)