Sr. Medical Education Operations Content Coordinator

Arthrex - Naples, FL

Full-time - Entry Level

Naples, FL

Miscellaneous Manufacturing

About the position

The Sr. Medical Education Operations Content Coordinator at Arthrex, Inc. plays a crucial role in managing the logistical operations of the Medical Education department. This position involves creating impactful presentations, managing online educational content, and coordinating training programs for healthcare professionals, all while ensuring alignment with the company's brand standards.

Responsibilities

• Collaborate with Medical Affairs leadership and Arthrex stakeholders to create visually compelling business presentations for Medical Education.
• Continuously update and refine presentation materials based on feedback and evolving business needs, maintaining a library of reusable content and templates.
• Refine complex and abstract concepts into clear, key messages using infographics, diagrams, animations, icons, graphics, charts, photography, and illustrations.
• Assist with the creation and administration of online educational materials, maintaining information in the LMS online learning system.
• Build and support internal communication strategies for department leaders, ensuring consistency with Arthrex brand standards and objectives.
• Coordinate healthcare professional visits to global headquarters for corporate courses and single-day labs.
• Coordinate LMS-based and live representative training programs for subsidiaries and distributors.
• Assist with coordinating and scheduling Arthrex staff members, Arthrex business partner personnel, and HCP instructors to instruct at Arthrex live training events.
• Assist in data collection and analysis for medical education reporting.
• Provide administrative support to the Sr. Vice President of Global Medical Education and the Medical Education leadership team.

Requirements

• High school diploma or equivalent required.
• Bachelor's degree in Business Administration, Marketing, Communications, or a related field preferred.
• Minimum of 2 years of experience in visual communications, presentation development, or a related field.
• Proficiency in Spanish is preferred.
• Excellent verbal and written communication skills and customer service skills.
• Excellent attention to detail, proofreading, and organizational skills.
• Ability to perform detailed work accurately.
• Ability to handle multiple tasks simultaneously.
• Thorough knowledge of arthroscopic and sports medicine-related orthopedic procedures preferred.
• Highly discreet individual who can handle sensitive and confidential information.

Nice-to-haves

• Proficiency in Spanish is preferred.

Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)