Samsung - Ridgefield, NJ
posted 5 months ago
The Sr. Manager of Risk Management and Fraud for eCommerce at Samsung Electronics America, Inc. is a pivotal role that focuses on identifying and mitigating risks associated with the company's eCommerce sales and operations. This position is based in Ridgefield Park, NJ, and is part of the Samsung Digital Operations team. The successful candidate will lead efforts to enhance fraud detection capabilities and improve overall risk management processes. This role requires a deep understanding of risk analysis and management, as well as the ability to navigate a fast-paced and dynamic environment. The candidate will be responsible for developing functional expertise in risk management within the organization, particularly as the team expands. In this role, the Sr. Manager will oversee risk analysts, setting long-term strategies and visions for the risk management organization. They will conduct regular assessments of risk monitoring rules to evaluate their effectiveness and identify enhancements. The candidate will continuously analyze Samsung's platform for potential risk factors and develop strategies to manage these risks through data analysis and modeling. Leadership is a key component of this position, as the Sr. Manager will set goals for the risk analysts and program managers, ensuring alignment with the organization's objectives. Collaboration is essential, as the Sr. Manager will partner with various teams, including operations, business, product, engineering, and vendors, to develop and implement risk management programs. They will facilitate weekly risk assessment meetings with stakeholders to identify areas for improvement and will be responsible for analyzing fraud trends to optimize risk/return tradeoffs. The role demands a proactive approach to risk mitigation strategies that support different channels within Samsung's digital platform, ultimately aiming to provide outstanding customer experiences.