Sr Mgr, Software Engrg Mgmt

$163,000 - $285,200/Yr

ServiceNow - San Diego, CA

posted about 1 month ago

Full-time - Senior
San Diego, CA
5,001-10,000 employees
Professional, Scientific, and Technical Services

About the position

In this role, you will be responsible for managing product development activities within the engineering team at ServiceNow. Your primary focus will be to collaborate with product management, design, support, and other development teams to create high-quality solutions that meet the needs of our customers. You will oversee the daily activities of the development team, ensuring that projects are completed efficiently and effectively. This position requires you to solve complex and sometimes ambiguous problems, guiding your team through challenges and providing the necessary support to achieve their goals. As a senior manager, you will also be tasked with managing departmental resources, staffing, and mentoring team members. Your leadership will be crucial in enhancing and maintaining a best-in-class engineering team, fostering an environment of innovation and excellence. You will be expected to implement best practices and coding standards, ensuring that your team adheres to the highest quality standards in their work. Your ability to understand broad concepts and apply them to develop solutions will be key to your success in this role.

Responsibilities

  • Manage product development activities
  • Collaborate with product management, design, support, and other development teams to create high-quality solutions
  • Oversee daily activities of the development team
  • Solve complex and ambiguous problems
  • Manage departmental resources, staffing, and mentoring
  • Enhance and maintain a best-in-class engineering team

Requirements

  • 10+ years of experience with technologies relevant to ServiceNow and advanced coding skills
  • Experience managing employees with minimal oversight
  • Ability to provide direction, delegate assignments, and support team members
  • Experience with open source tools and agile development environments
  • Fluency in one or more relevant programming languages (Java, C++, Ruby, Shell, JavaScript)
  • Ability to understand broad concepts and develop solutions for problems
  • Experience completing projects based on company priorities, context, risks, and desired outcomes
  • Understanding and implementation of best practices and coding standards

Benefits

  • Health plans including flexible spending accounts
  • 401(k) Plan with company match
  • Employee Stock Purchase Plan (ESPP)
  • Matching donations
  • Flexible time away plan
  • Family leave programs
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