Sr. Microsoft Dynamics 365 CRM Developer

Collette - Pawtucket, RI

Full-time - Mid Level

Hybrid - Pawtucket, RI

Merchant Wholesalers, Durable Goods

About the position

The Senior Microsoft Dynamics 365 CRM Developer is responsible for designing, developing, and implementing Microsoft Dynamics CRM solutions to support business objectives. This hybrid role involves working closely with a Microsoft certified implementation partner and includes tasks such as data modeling, configuring the CRM system, managing user access, creating reports and dashboards, and ensuring data integrity and security.

Responsibilities

• Develop and customize CRM forms, workflows, views, dashboards, business processes, reports, and plugins.
• Build and maintain web applications, Azure functions, APIs, and other code applications.
• Manage CRM data, including importing, exporting, and maintaining data integrity.
• Prepare and package unmanaged solutions for deployment.
• Identify and address security threats and errors.
• Act as a trusted advisor to business partners.
• Translate business requirements into technical solutions.
• Assist with prototype design and creation.
• Stay current on technology trends and obtain relevant certifications.
• Leverage low/no-code solutions for automation and other functionalities.
• Implement automated performance monitoring and alert systems.
• Optimize CRM performance for large data volumes.
• Conduct training sessions for end-users.
• Create and maintain technical documentation.
• Provide ongoing technical support and troubleshooting.
• Ensure seamless integration of CRM with other business systems.
• Oversee data cleanup and migration processes.
• Implement robust data security measures.
• Ensure compliance with privacy regulations and internal policies.
• Ensure CRM accessibility and functionality on mobile devices.
• Implement offline capabilities for CRM tasks.
• Design and implement automated workflows.
• Develop and manage automated task reminders and notifications.
• Implement and manage systems for recording and logging interactions.
• Implement tools for year-over-year analysis and forecasting.
• Ensure accurate and timely generation of reports and analytics.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in Microsoft Dynamics 365 CRM development.
• Proven experience in customizing Dynamics CRM entities, workflows, business rules, and form scripting.
• Experience with Microsoft Power Platform, including Power Apps, Power BI, and Power Automate preferred.
• Proficient in C#, .NET, JavaScript, and other relevant programming languages.
• Strong understanding of CRM SDK and development tools.
• Knowledge of SQL Server, SSRS, Microsoft Dataverse, and other database management tools.
• Strong critical thinking and analytical skills.
• Ability to work in at least one programming language (OOP), and one scripting language (e.g., C#.Net, VB.Net, JavaScript, Python).

Nice-to-haves

• Experience with Microsoft Power Platform is preferred.