Shi International Ltd - Springfield, IL
posted 4 months ago
The Senior Microsoft Operations Specialist is a pivotal role within SHI, responsible for ensuring customer satisfaction and providing support to the SHI Sales teams. This position reports directly to the Manager of Microsoft Operations and plays a crucial role in keeping them informed about departmental activities. The Specialist will work closely with other team members to proactively manage the MS-EMEA shared inbox, respond to queries, and complete daily tasks and duties. This role offers a unique opportunity to quickly learn and develop the necessary skills and knowledge to make a significant impact while building relationships across the SHI business and being part of a dynamic team. In this position, the Senior Microsoft Operations Specialist will be based in either the Milton Keynes or Barnsley U.K. offices, or can work remotely from a home office across the nation. The role may require occasional travel, both nationally and internationally, estimated at around 25%. SHI has been established for over 30 years and has evolved from a small software reseller to a leading global IT solutions provider. The company offers a variety of technology products, solutions, and services, including Cloud Computing, Data Centre Infrastructure, Networking and Security solutions, Configuration and Integration services, Enterprise Mobility, and IT Asset Management. With support from international partners and colleagues, SHI provides opportunities for career progression within the IT industry while fostering a diverse and enjoyable work environment. The company employs a range of personnel from entry-level to seasoned experts, ensuring innovative solutions and world-class support from over 30 offices worldwide.