Sr. Network Engineer

University of Miami - Coral Gables, FL

Full-time - Mid Level

Coral Gables, FL

Educational Services

About the position

The Senior Network Engineer at the University of Miami is responsible for evaluating system networking needs, recommending improvements, and maintaining the integrity of the University's internal network, including customer-facing hosted and cloud environments. This role involves providing expert technical assistance, supervising installations, and ensuring optimal network performance.

Responsibilities

• Supervises and assists the installation, upgrade, and support of assigned network hardware, operating systems, and software.
• Provides subject matter expertise to maintain the appropriate lifecycle for the technologies within scope.
• Provides quality assurance for engineering designs of junior team members.
• Analyzes system performance, modifies parameters to improve output, and effectively utilizes system resources.
• Installs and manages network communication equipment according to written and graphic specifications.
• Performs moderately complex configuration and maintenance of multi-protocols enterprise network equipment supporting University data and optical network.
• Coordinates implementation and testing of changes to the network hardware, circuits, and software.
• Designs, implements, and maintains voice over IP solutions.
• Configures and troubleshoots data network routers and switches.
• Utilizes test equipment and network management components in the analysis and correction of technical problems.
• Performs first line problem resolution for network hardware and services.
• Assists in maintaining documentation of hardware and software.
• Monitors network performance levels and ensures network availability is maintained.
• Provides primary support for hardware used on the local area network, metropolitan area network (TLS), and wide area network.
• Responds to questions regarding problems related to network services.
• Provides guidance and direction to customers.
• Identifies and diagnoses moderately complex problems and factors affecting network performance.
• Alerts supervisor or experienced technicians of network failures or degradation and performs corrective action.
• Monitors network performance using available software tools and monitoring hardware.
• Maintains network support databases.
• Submits documentation on the diagnosis and correction of troubles.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Requirements

• Bachelor's Degree in relevant field
• CompTIA Network + Training
• Cisco Networking Foundations Training
• Minimum 5 years of relevant experience

Nice-to-haves

• Certificate in Computer/Network Certification
• Preferred certifications: CompTIA A+ Certified
• IT Cybersecurity Risk Management Essentials Training
• Experience with UM IT technical services

Benefits

• Competitive salaries
• Comprehensive benefits package including medical and dental
• Tuition remission