Sr NOC Engineer
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About The Position
Xperi invents, develops and delivers technologies that create extraordinary experiences at home and on the go for millions of people around the world. Powering billions of consumer electronics, connected cars and digital content titles, we make entertainment more immersive, driving more intelligent and every interaction seamlessly personalized through our renowned consumer brands: DTS, HD Radio, IMAX Enhanced and TiVo. Xperi (NYSE: XPER) is a publicly traded technology company headquartered in San Jose, CA with over 2,000 employees across North America, Europe and Asia. Come join a thriving team where you can play an integral role in shaping the future of entertainment technology. The Network Operations Center Sr NOC Engineer role at Xperi will participate in the day-to-day operations and work with a group of technicians responsible for Data Center Operations and Maintenance. The Sr Engineer handles Level 1 troubleshooting for all high priority incidents and critical alerts. The Senior Engineer ensures that operations are in accordance with established policies and procedures, monitors performance of infrastructure, features, and services, and will own incident management to drive resolution of high-priority outages. In this role, you remain a key core team player and subject matter expert when onboarding new customers, features, and services. While onboarding new solutions, you will work to identify, create, and implement new training and systems, and manage projects and implement systems to improve overall site reliability and uptime.
