Sr. Operations Manager Transportation & Food (Supply Chain/Logistics)

Penske Automotive Group - Swedesboro, NJ

Full-time - Mid Level

Swedesboro, NJ

Truck Transportation

About the position

The Sr. Operations Manager for Transportation & Food at Penske is responsible for providing tactical direction and leadership to staff, ensuring that customer requirements are met while aligning with Penske's goals and objectives. This role requires maintaining a professional approach to support solutions that enable the achievement of all contractual obligations. The position may be specific to one customer or a group of customers with similar needs, emphasizing the importance of building and fostering relationships with the customer's logistics manager to facilitate operational stability. In this role, the manager will oversee various aspects of operations, including people management, operational efficiency, financial oversight, safety compliance, and customer experience. The manager will ensure that all supervisors understand how their work relates to the customers' business objectives, conduct interviews and hire associates up to the supervisor level, and build engagement by recognizing and rewarding associates for their achievements. Additionally, the manager will develop direct reports through training and succession planning. Operationally, the manager will interact daily with local customers to understand their existing and emerging needs, utilizing the team to identify operational improvements in areas such as route optimization, carrier selection, and inventory accuracy. Financially, the manager will develop and execute annual financial and operating plans, manage operations with integrity to meet or exceed business plan targets, and ensure timely and accurate customer billings and payroll. Safety is a critical component of this role, requiring the manager to monitor and improve accident frequency, ensure compliance with regulatory agencies, and proactively identify unsafe conditions. The manager will also focus on growth and customer experience by tracking value delivered to customers and identifying profitable business opportunities. Fleet and asset management will involve monitoring equipment utilization and fuel efficiency, contributing to equipment specifications, and building strong relationships with local vendors. The position requires a commitment to regular attendance and may involve travel as necessary. The work schedule is Monday to Friday from 8:30 AM to 6:30 PM, with hours varying depending on business needs. The salary range for this position is $125,000 to $135,000, with eligibility for a bonus of up to 30% of the base salary.

Responsibilities

• Ensure that all supervisors understand how their work relates to the customers' business objectives.
• Interview and hire all associates up to supervisor level.
• Conduct exit interviews as needed.
• Build engagement by expressing pride in the group where the goals are met and recognize and reward associates for their achievements.
• Develop direct reports through training and succession planning.
• Interact daily with our local customer to ensure we understand existing and emerging customer needs.
• Utilize team to identify operational improvements in areas such as route optimization, carrier selection, backhauls, trailer loading, inventory accuracy and warehouse operations.
• Collaborate with other Penske sites to share best practices, leverage resources/assets, etc.
• Develop and execute annual financial and operating plan.
• Manage the operation with integrity to meet or exceed the Business Plan targets.
• Identify issues with the operating metrics and P&L and respond accordingly.
• Ensure customer billings and associate payroll are prepared timely and accurately.
• Ensure payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the P&L.
• Monitor and improve accident frequency.
• Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place.
• Proactively identify and correct unsafe conditions, work processes, and behaviors.
• Ensure compliance with all applicable regulatory agencies and company policies and procedures.
• Execute a process to track and record value delivered to the customer.
• Identify and seize profitable business opportunities.
• Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings.
• Monitor and improve fleet/equipment utilization and fuel efficiency.
• Contribute to equipment specification at time of start-up and renewal.
• Build a strong working relationship with local PTL district and other equipment vendors.
• Complete other projects and tasks as assigned by supervisor.

Requirements

• 5+ years related logistics and supply chain experience required.
• At least 3 years managerial or supervisory experience required.
• High School degree or equivalent preferred.
• Bachelor's Degree in Business or Supply Chain Management preferred.
• Proficiency with computers including Microsoft Outlook, Word, Excel, Access, and Powerpoint required.
• Strong written/oral communication and organizational skills are required.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

Benefits

• Bonus eligibility up to 30% of base salary.