Sr. Operations Specialist

$41,100 - $62,400/Yr

S&P Global - Dallas, TX

posted 4 months ago

Full-time - Mid Level
Dallas, TX
10,001+ employees
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Sr. Operations Specialist at S&P Global plays a crucial role in overseeing Trade Settlement client relationships, ensuring that excellent customer service and loan settlement services are provided to a growing client base. This position is integral to the Middle Office team, which is responsible for managing client portfolios and agency trades within the loan Trade Settlement outsourcing services. The role requires proactive communication with clients and coordination with trade counterparties to manage documentation for both par and distressed trades. The specialist will also liaise with legal counsel when necessary, particularly for distressed trades and participations, ensuring that all trade closings are executed smoothly among clients, counterparties, and agents. In addition to managing client interactions, the Sr. Operations Specialist will review trade documentation, including trade confirms, assignment agreements, and funding memos, to identify discrepancies prior to settlement. This involves utilizing third-party systems to track outstanding trades and maintain updated comments. The role also includes delivering closing packets to custodians and clients before specified deadlines and reporting client metrics and trends on a monthly basis. The position demands a high level of attention to detail, strong communication skills, and the ability to work effectively in a team environment, especially during high-volume periods such as quarter-end. The ideal candidate will possess a BA or BS degree or equivalent work experience, along with a solid understanding of par and distressed loans, trade fee calculations, and the ability to interpret credit agreements. A strong work ethic, initiative, and ownership of job responsibilities are essential, as is the ability to perform duties accurately and meet deadlines. The role offers exposure to external industry entities, including portfolio managers, custodians, and agent banks, making it a dynamic and impactful position within the organization.

Responsibilities

  • Manage client portfolio(s)/Agency trades in our loan Trade Settlement outsourcing services
  • Communicate proactively and effectively with clients
  • Coordinate with trade counterparties to receive and review par and distressed trade documentation
  • Coordinate with legal counsel and follow up, when needed, for distressed trades and participations
  • Coordinate trade closings among clients, counterparties, and agents
  • Review trade documentation, including trade confirms, assignment agreements, and funding memos for discrepancies prior to settlement
  • Follow up on outstanding trades and keep current comments updated
  • Deliver closing packets to custodians and clients before stated deadlines
  • Report client metrics and trends on a monthly basis

Requirements

  • BA or BS or equal work experience
  • Commercial awareness
  • Knowledge of par and distressed loans and the documentation
  • Knowledge of trade fee calculations
  • Ability to read and interpret credit agreements
  • Experience with daily loan transactions
  • Excellent attention to detail
  • Strong work ethic
  • Takes initiative and ownership of job responsibilities
  • Must be able to perform job duties accurately and timely
  • Must adhere to deadlines and targets given
  • Strong verbal and written communications skills
  • Prepare various reports and metrics needed by internal management or special client requests
  • Must be able to work well with others in a team environment

Nice-to-haves

  • Exposure to ClearPar/TSI/Markit WSO systems a plus

Benefits

  • Health care coverage designed for the mind and body
  • Generous time off
  • Access to resources for career growth and learning new skills
  • Competitive pay and retirement planning
  • Company-matched student loan contribution
  • Financial wellness programs
  • Family-friendly perks
  • Retail discounts
  • Referral incentive awards
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