SR People & Culture Generalist

About the position

At Verve Cloud, Inc., we connect people and businesses with industry-leading VoIP and internet solutions—but our secret sauce is our people. We’re a values-driven, high-performance company that’s Great Places to Work® Certified, a multi-year winner of San Diego’s Best Places to Work, and proud to be on Fortune’s Small Business list. We’re growing fast, building smart, and staying rooted in what matters most: People & Relationships. With a culture built on values, trust, transparency, and a healthy dose of fun, Verve isn’t just a workplace—it’s a vibe. The role of Senior People & Culture Generalist involves creating incredible workplace experiences, solving people puzzles, and running smooth payroll processes.

Responsibilities

• Be a go-to partner for the VP of People and be a creative problem-solver.
• Support performance cycles, benefits administration, and compliance needs.
• Run semi-monthly payroll efficiently, preferably with Paylocity experience.
• Oversee HRIS updates, people metrics, and ensure clean reporting.
• Support engagement initiatives, leadership programs, and team events.
• Ensure compliance with multi-state employment laws, especially in California.
• Lead onboarding, offboarding, and manage the people life cycle with care.
• Create a great experience for team members, clients, and partners.

Requirements

• Servant Leader in people and business interactions.
• Natural relationship builder with a mission to put People & Relationships first.
• Progressive and out-of-the-box thinker in People Operations.
• Value Positive Psychology.
• Bachelor's degree in human resources, business, communications, psychology, or related field of study or equivalent experience.
• SHRM - CP/SCP Certification.
• 4–6 years in a generalist/people ops role with payroll experience.
• Strong working knowledge of California employment law.
• Experience with Paylocity is a plus.
• Organized, proactive, and able to have fun.
• Big on trust, empathy, and accountability.

Benefits

• 15 Days PTO + 10 Holidays
• 401(k) match + market health benefits
• Long-term disability & wellness support