Sr People Operations Specialist (WA State Only)

$68,994 - $84,302/Yr

Boeing

Full-time - Mid Level

10,001+ employees

Transportation Equipment Manufacturing

About the position

As a Sr People Operations Specialist at BECU, you will play a pivotal role in ensuring seamless business operations within our People team. Your contributions will directly impact our employee experience, enhancing processes, and driving efficiency across our HR operations. This position is primarily remote with up to 1 day per week in the office at our headquarters in Tukwila, WA. You will be responsible for delivering exceptional customer service by providing first-line support to employees across all levels, addressing day-to-day inquiries on policies, programs, and processes, ensuring timely resolution or escalating as needed. In addition, you will serve as a subject matter expert, updating and maintaining People team content on internal platforms to ensure information accuracy and relevance. Collaboration is key, as you will work closely with stakeholders in the People team to identify and implement HR operational solutions that meet business needs and enhance employee experiences. You will continuously review, update, and enhance HR processes and procedures to improve efficiency and effectiveness, advocating for best practices and recommending improvements. Your role will also involve assisting with documentation, scheduling, logistics, and meeting/event coordination, ensuring smooth execution of administrative tasks. You will manage data and reporting by processing and auditing HR transactions, maintaining accurate records and metrics in HR Information Systems and other vendor platforms to monitor program effectiveness. Additionally, you will actively participate in projects focused on enhancing processes and improving employee and leader experiences, contributing to ongoing operational improvements. Crafting effective communications will be part of your responsibilities, as you will draft, review, and maintain internal communications such as presentations, email updates, and FAQs, ensuring clarity and consistency in messaging. Compliance is crucial, and you will maintain knowledge of federal and state employment laws and regulations, applying this knowledge to People team initiatives and practices. Finally, you will manage document storage and organization, both physically and electronically, ensuring accessibility and compliance with record-keeping requirements. This isn't just about ticking off tasks on a list; it's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered.

Responsibilities

• Provide first-line support to employees across all levels, addressing day-to-day inquiries on policies, programs, and processes.
• Serve as a resource for updating and maintaining People team content on internal platforms, ensuring information accuracy and relevance.
• Work closely with stakeholders in the People team to identify and implement HR operational solutions that meet business needs and enhance employee experiences.
• Continuously review, update, and enhance HR processes and procedures to improve efficiency and effectiveness, advocating for best practices and recommending improvements.
• Assist with documentation, scheduling, logistics, and meeting/event coordination, ensuring smooth execution of administrative tasks.
• Process and audit HR transactions, maintaining accurate records and metrics in HR Information Systems and other vendor platforms to monitor program effectiveness.
• Actively participate in projects focused on enhancing processes and improving employee and leader experiences, contributing to ongoing operational improvements.
• Draft, review, and maintain internal communications such as presentations, email updates, and FAQs, ensuring clarity and consistency in messaging.
• Maintain knowledge of federal and state employment laws and regulations, applying this knowledge to People team initiatives and practices.
• Manage document storage and organization, both physically and electronically, ensuring accessibility and compliance with record-keeping requirements.

Requirements

• Bachelor's degree or equivalent work experience and education.
• Minimum two years of Human Resources experience in a corporate environment.
• Experience with Human Capital Management systems, preferably Workday.

Nice-to-haves

• College coursework or degree in HR, communications, or related fields.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Visio, SharePoint).
• Strong organizational skills with high attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Ability to quickly learn new systems and applications.
• Strong interpersonal and customer service skills.
• Demonstrated ability to plan, organize, and implement procedures with a focus on process improvement.
• Ability to handle multiple competing priorities while maintaining confidentiality.

Benefits

• Medical, dental, vision, and life insurance coverage.
• Disability and AD&D insurance.
• Health care and dependent care flexible spending accounts.
• Health savings accounts for eligible employees.
• 401k plan and employer-funded retirement plan.
• Accrual of 6.16 hours of paid time off (PTO) per pay period, up to a maximum of 160 PTO hours per year.
• Ten paid holidays throughout the calendar year.