Sr. Product Analyst-Collaboration Team

Truist Financial - Atlanta, GA

Part-time,Full-time - Mid Level

Atlanta, GA

Credit Intermediation and Related Activities

About the position

The Senior Product Analyst works on the Product Management team to analyze, design, and support Truist's product platform surrounding Microsoft 365, Teams, and Copilot. This role is crucial for transforming the organization to meet the challenges of the technology and digital world, while also supporting existing products by researching product issues and required fixes. The position is highly visible and involves close collaboration with product and technology teams.

Responsibilities

• Monitor digital trends and assess experience-related trends, business/service models, and underlying enablers that meet core business needs.
• Lead fact-driven analysis of the market, developing actionable recommendations that influence teams about client experiences.
• Benchmark Truist products and services against competitors to identify opportunities and best practices for concept testing and development.
• Lead research to support product findings and issue remediation.
• Synthesize insights to share with stakeholders and partners throughout the organization.
• Coordinate research with analysts to create a strong understanding of client insights and the competitive landscape.
• Analyze, define, and communicate reporting requirements to cross-functional teams during the software development lifecycle.
• Support the development of digital roadmaps reflecting client and teammate needs, as well as foundational technology capabilities.

Requirements

• Bachelor's degree in business, engineering, design, technology, or a related field, or equivalent combination of education and professional experience.
• Three or more years of banking, financial services, digital, or relevant work experience.
• Two or more years of product, analysis, technology, and/or design experience.
• Ability to manage concurrent projects in a fast-paced, results-driven environment.
• Comfortable with ambiguity and making independent decisions.
• Well-developed verbal and written communication skills.
• Strong analytical, decision-making, and problem-solving skills.
• Solid understanding of technology trends in the financial services industry.
• Ability to translate technically complex concepts into business-friendly terminology.
• Demonstrated proficiency in Microsoft Office software products.

Nice-to-haves

• Experience with technology product implementations and digital release schedules.
• Detailed understanding of the software development life cycle (SDLC) including both waterfall and agile methodologies.
• Experience leading projects within the organization.
• Familiarity with Microsoft 365, SharePoint, and Teams.

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment insurance
• Tax-preferred savings accounts
• 401k plan
• Vacation days (minimum of 10 days)
• Sick days (minimum of 10 days)
• Paid holidays
• Potential eligibility for defined benefit pension plan, restricted stock units, and/or deferred compensation plan