Sr. Product Designer I (Remote Eligible)

Smartsheet - Clyde Hill, WA

Full-time - Mid Level

Hybrid - Clyde Hill, WA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

As a Senior Product Designer at Smartsheet, you will play a crucial role in shaping the future of work by designing first-in-class enterprise administration experiences and dashboards. This position focuses on creating valuable and delightful user experiences through human-centered design methodologies, ensuring that the product meets the needs of a diverse user base. You will collaborate with cross-functional teams to elevate design quality and craft compelling narratives that guide stakeholders through the design process.

Responsibilities

• Take ownership of delivering quality user experiences.
• Set a high bar for ideas, craftsmanship, and quality in design.
• Listen to user needs, define problems, and propose iterations to improve experiences.
• Articulate user goals and needs to various audiences.
• Create design artifacts that demonstrate intended customer experiences.
• Rapidly iterate on designs to test hypotheses and find effective solutions.
• Craft narratives to engage stakeholders throughout the design process.
• Provide detailed design specifications for engineers to implement designs effectively.
• Collaborate with product partners to define user stories and acceptance criteria.
• Co-author documentation outlining problems, solutions, and success metrics.
• Support usability testing and incorporate feedback into designs.
• Attend Engineering ceremonies to support the delivery of high-quality experiences.
• Be open to supporting additional duties as needed.

Requirements

• 5+ years of design experience
• Growth mindset
• Passion for Software as a Service (SaaS) and Collaborative Work Management (CWM)
• Experience in designing complex interactions, dashboards, and enterprise admin tools
• Excellent interpersonal and communication skills
• Ability to articulate problems and design rationale clearly
• Experience working with researchers and conducting user research
• Degree in Design (Interaction, Product, Communication, HCD, or related) or equivalent experience
• Expert in Figma for both static mocks and interactive prototypes
• Experience with Agile methodologies

Benefits

• Remote work eligibility
• Collaborative work environment
• Opportunities for professional development