Amazon - Hawthorne, CA
posted 3 months ago
The Sr. Product Designer, Packaging (SPDP) at Ring is a pivotal role focused on enhancing the user experience through innovative packaging design. This position is responsible for the overall out-of-box experience (OOBE) of Ring's products, ensuring that the packaging meets customer needs throughout their shopping journey. The SPDP will guide the global packaging design strategy, leveraging their expertise in design solutions and materials technology to push creative boundaries and establish design standards in a fast-paced, evolving environment. Collaboration is key, as the SPDP will work closely with cross-functional teams to utilize user research and data to improve usability, accessibility, and sustainability, ultimately delivering best-in-class physical unboxing experiences. In this role, the designer will scope and drive the creative development and execution of global packaging and unboxing experiences. They will incorporate post-launch audits and feedback loops, such as user testing and customer feedback, to optimize the design based on analysis. Continuous improvement of packaging design standards and processes will be a priority, as well as driving the architecture of user experience touchpoints across various devices and locales. The SPDP will foster a shared understanding of customer needs and how design, technology, and business intersect to meet those needs. The designer will also use business requirements and user research to develop design systems, prototypes, high-fidelity mockups, and interaction specifications. They will advocate for the customer by driving UX solutions that ensure their voices are heard. The role involves defining patterns to manage and prioritize ideation, developing guidelines for teammates to apply globally, and presenting design rationale to business and leadership using metrics, behavioral data, and usability findings. The SPDP will identify blockers, create mitigation plans, and maintain design guidelines for international regions to streamline product packaging, all while meeting team deadlines and valuing the opinions of others.