Amazon - Hawthorne, CA

posted 24 days ago

Full-time - Mid Level
Hawthorne, CA
10,001+ employees
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Sr. Product Designer, Packaging at Ring is responsible for enhancing the user experience and design of the out-of-box experience (OOBE) for Ring's products. This role involves guiding global packaging design strategy, utilizing user research and data to improve usability, accessibility, and sustainability, and delivering exceptional physical unboxing experiences. The designer will collaborate with cross-functional teams to push creative boundaries and define design standards in a fast-paced environment.

Responsibilities

  • Scope and drive the creative development and execution for global packaging and unboxing experience.
  • Incorporate post-launch OOBE audits and feedback loops for analysis-based optimization.
  • Lead continuous improvement to packaging design standards and processes.
  • Drive the architecture of user experience touch-points across devices and locales utilizing user design principles.
  • Foster shared understanding of customer needs and how design, technology, and business intersect to meet those needs.
  • Use business requirements and user research to assist in developing design systems, prototypes, high-fidelity mockups, and interaction specifications.
  • Drive UX solutions that advocate for the customer and ensure their voices are heard.
  • Define patterns to manage and prioritize ideation and develop guidelines for global scaling.
  • Present design rationale using metrics, behavioral data, and usability findings to support work.
  • Identify blockers, develop mitigation plans, and communicate effectively with stakeholders.
  • Maintain design guidelines for international regions to streamline and standardize product packaging.
  • Meet all team deadlines and responsibilities by valuing others' opinions.

Requirements

  • 6+ years of design experience
  • Available online portfolio
  • 6+ years of experience building out templated design systems, mockups, and prototyping in 2D/3D.

Nice-to-haves

  • Experience defining and maintaining design patterns and UX standards
  • Experience with UX design of complex workflows
  • Experience acquiring user data and creating personas and journey maps
  • Experience with hands-on visual design

Benefits

  • Medical, financial, and other benefits
  • Equity and sign-on payments as part of total compensation package
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