TEKsystems - Minneapolis, MN
posted 4 months ago
As a Lead Product Designer at TEKsystems, you will play a pivotal role in designing and delivering user experiences that are grounded in user inclusion methods. This involves conducting thorough research, defining UX strategies, performing usability testing, and refining designs to ensure they meet user needs. You will be responsible for influencing and prioritizing the sprint backlog, as well as participating in partner and customer demos and validations during Sprint Review events. Your accountability extends to overseeing the execution of strategic design projects that will significantly impact the design and strategic direction of the company. In this role, you will influence roadmaps and business decisions by providing critical customer experience insights and participating in roadmap planning alongside virtual teams. You will be tasked with making informed decisions regarding customer experience strategies for various platforms and products, which will require a deep understanding of functional and compliance requirements. Your work will primarily focus on Product Design, encompassing both visual and wireframe design for internal applications utilized by bankers, tellers, and customer service agents. This initiative is highly visible within the bank, and establishing a new cross-channel platform necessitates a candidate who can effectively communicate and define complex design patterns and solutions. You will be expected to lead design thinking processes that promote optimal solutions for users, engaging in both rapid iteration and high-fidelity design work based on our established design system. You will also participate in the development and execution of customer experience solutions for online applications and websites, employing a wide range of user-centered design tools. These tools include customer experience briefs, site strategies, wireframes, visual mockups, site layouts, site maps, taxonomies, navigation schematics, task flows, design briefs, key screens, templates, and prototypes. Excellent communication skills, both written and verbal, are essential for success in this role, along with a self-starter attitude and mastery of Figma. Collaboration will be key as you work with various stakeholders to achieve the best outcomes for users.