SR. PRODUCT DESIGNER

$105,247 - $138,137/Yr

Axs - Los Angeles, CA

posted 5 months ago

Full-time - Mid Level
Los Angeles, CA
251-500 employees
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

As the Senior Product Designer at AXS, you will be an integral part of a dynamic and creative team dedicated to enhancing the fan experience through innovative design solutions. Your primary responsibility will be to create intuitive, user-centered designs for both consumer and enterprise platforms, ensuring that the experiences we deliver are seamless and enjoyable for our customers and clients alike. This role requires you to lead the design process, collaborating closely with cross-functional teams, including product managers, developers, project managers, and other stakeholders. You will translate user needs and business goals into innovative design solutions that not only meet but exceed expectations. In this position, you will take charge of the discovery, design, and build phases of products, whether they are already in the design phase or being developed from scratch. Your designs will focus on creating interfaces that are simple, functional, and elegant, even for complex systems. As a steward of our design system, you will ensure that all UI designs are consistent with brand guidelines and design standards. You will also lead, analyze, and synthesize both quantitative and qualitative research to inform your design decisions, influencing the future vision and strategic direction of the product alongside your product and executive teams. Your role will also involve providing direct and impactful feedback to other designers on the team, fostering their growth and development. You will champion user-centric designs by understanding the underlying motivations and pain points of our users, consistently thinking from their perspective. Additionally, you will research and understand industry trends and emerging technologies to incorporate into your design processes, ensuring that AXS remains at the forefront of the ticketing industry.

Responsibilities

  • Lead in the discovery, design, and build of products already in the design phase or from scratch
  • Design interfaces that are simple, functional, and elegant for complex systems
  • Act as a steward for our design system
  • Lead, analyze, and synthesize quantitative and qualitative research to inform design decisions
  • Influence the future vision and strategic decisions with your product and executive team
  • Provide direct and impactful feedback to other designers on the team
  • Ensure product meets criteria for efficiency, effectiveness and user satisfaction according to common usability standards
  • Champion user-centric designs by understanding the underlying motivations and pain points of our users
  • Research and understand industry trends and emerging technologies to incorporate into design processes
  • Ensure UI designs are consistent with brand guidelines and design standards
  • Actively gather peer and stakeholder feedback and make iterative improvements based on the insights received

Requirements

  • 4-6 years relevant product design experience (experience within a ticketing company is preferred)
  • A portfolio of work that demonstrates an advanced understanding of information hierarchy, business objectives, good usability practices and a solid sense of aesthetics
  • Expertise in participating and providing feedback in internal design reviews
  • Excellent written and verbal communication skills with the ability to present a rationale for design decisions
  • Advanced understanding of user experience principles
  • Advanced knowledge of Figma and other industry standard design tools
  • An expert understanding of the design and product development processes
  • Proficient in Microsoft applications such as Word, Excel, Outlook
  • Knowledge of web site structure and functionality; understanding of how web-based technologies apply to web design such as HTML, Flash, CSS, and AJAX

Benefits

  • Extraordinary People - we're not kidding!
  • Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world
  • Opportunities for learning and leveling up through training and education reimbursement
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