Sr Product Designer

$130,000 - $150,000/Yr

Crown Castle - Canonsburg, PA

Full-time - Senior

Remote - Canonsburg, PA

Computer and Electronic Product Manufacturing

About the position

The Senior Product Designer at Crown Castle will lead the design of user-centric digital products, focusing on creating intuitive experiences for web and mobile applications. This role involves collaborating with cross-functional teams to ensure design best practices are followed, while also mentoring teammates and promoting design excellence across the company. The designer will be responsible for conducting user research, creating detailed design deliverables, and ensuring that designs meet accessibility standards, all while aligning with business goals and user needs.

Responsibilities

• Design user-friendly and visually engaging experiences across channels, guided by user insights.
• Create detailed design deliverables, including wireframes, mockups, prototypes, specifications, and style guides for web and mobile applications.
• Align design strategy with business goals, user needs, and brand guidelines to deliver cohesive experiences.
• Conduct user experience research (UXR) using various methods, including surveys, interviews, usability testing, and observational studies.
• Present research findings, map user flows, and develop user personas to inform design decisions.
• Identify user challenges and propose solutions grounded in research insights.
• Engage and partner with product managers, developers, and stakeholders for alignment.
• Ensure designs adhere to accessibility standards (AA and AAA).
• Collaborate with product teams and developers to refine and implement interfaces.
• Work closely with business stakeholders to ensure design objectives align with business goals, integrating feedback effectively.
• Lead meetings, design reviews, and presentations with stakeholders.
• Promote best practices in interaction design, emphasizing consistency, usability, and inclusivity.
• Contribute to maintaining and enhancing the design system for uniformity across all platforms.
• Continuously refine designs based on user feedback and performance data.

Requirements

• Bachelor's degree in design, Human-Centered Design, Interaction Design, or a related field, or equivalent work experience.
• 8+ years of UX design experience, with a focus on digital products and services.
• Experience in user-centered design, conducting user research, defining problems, developing prototypes and collaborating on implementation.
• Proven ability to conceptualize, design, and create high-quality user experiences for digital products.
• Experience designing omnichannel and multichannel user experiences.
• Strong knowledge of responsive and adaptive design principles for various screen sizes and environments.
• Understand design systems, modern UI trends, and accessibility standards.
• Usage of design, wireframing, and prototyping tools such as Adobe Creative Suite, Figma, Miro, or similar tools.
• Skilled in advocating for user research, design strategy, and usability across teams.
• Proficient in Interaction Design, UI/UX Design, Design Thinking, Content Strategy, and Accessibility Design.
• Experience working in agile development environments, with the ability to iterate quickly based on user feedback and evolving requirements.
• Experience in building, maintaining, or contributing to design systems for consistency across products.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Basic life insurance
• 401k plan
• Minimum of 18 days of paid time off each year
• 12 paid holidays throughout the calendar year