Sr. Product Manager- Agile - Mortgage Product & Pricing

Truist Financial - Richmond, VA

Part-time,Full-time - Senior

Richmond, VA

Credit Intermediation and Related Activities

About the position

The Senior Product Manager for Agile Mortgage Product & Pricing at Truist is responsible for balancing business, technology, and design priorities to deliver exceptional product and service experiences. This role involves working closely with the Product Owner to translate the vision into actionable epics and features, while also developing and maintaining a strategic delivery roadmap that aligns with business goals. The position requires a blend of strategic thinking and tactical execution, focusing on customer experience, demand, and conversion metrics.

Responsibilities

• Research and analyze target client segments to understand their financial needs.
• Demonstrate thought leadership by being an expert on competition, industry trends, and customer needs.
• Analyze market and competitive environments to define a differentiated product vision.
• Collaborate with partners to align on strategy and develop a delivery roadmap.
• Engage key stakeholders in planning and executing projects.
• Write epics and features to support the defined roadmap and prioritize across teams.
• Set Planning Increment (PI) vision and partner with product owners on feature prioritization.
• Develop feature backlog roadmap, leading deliverables such as discovery and usability studies.
• Obtain partner alignment and approvals for product initiatives.
• Set pricing and ensure compliance with associated processes.
• Create and track product metrics to inform strategy and roadmap.
• Work with Readiness to create client-facing content.
• Ensure adherence to Product Management Lifecycle (PML) processes and lead risk presentations.
• Attend Agile ceremonies and mentor other Product Managers.

Requirements

• Bachelor's degree in business, engineering, design, or technology field; or equivalent experience.
• Ten or more years of experience in banking, financial services, or relevant fields.
• Five or more years of product, analysis, technology, and/or design experience.
• Five or more years of experience leading cross-functional teams.
• Previous experience as a Product Manager.
• Strong strategic planning and tactical execution skills.
• Experience in defining and delivering large-scale online initiatives.
• Proven ability to use data analytics and research to drive business decisions.
• Ability to lead cross-functional teams without formal authority.
• Excellent presentation, facilitation, communication, and negotiation skills.

Nice-to-haves

• Master's degree in business, engineering, design, or technology field; banking or financial management education.
• Experience working with distributed teams (onshore/offshore).
• Certified SAFe® Product Owner/Product Manager (or equivalent).

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment insurance
• Tax-preferred savings accounts
• 401k plan
• Vacation days (minimum of 10 days)
• Sick days (minimum of 10 days)
• Paid holidays
• Defined benefit pension plan (depending on position)
• Restricted stock units (depending on position)
• Deferred compensation plan (depending on position)