Huntington Bancshares - Saint Paul, MN
posted 3 months ago
The Sr. Product Manager for Integration & Delivery plays a pivotal role in shaping and executing the strategic direction for Huntington's technical onboarding experience. This position is responsible for leading complex integration projects that are essential for the seamless onboarding of clients. The individual in this role will develop and deliver customer-facing training, ensuring that both technical and non-technical stakeholders within client organizations have the necessary resources and knowledge to effectively utilize Huntington's solutions. The Sr. Product Manager will also be instrumental in creating a streamlined experience for client integrations, which is critical for enhancing customer satisfaction and driving business success. In this role, you will drive market benchmarking and gather voice-of-customer insights for a specific segment of clients, aiming to deliver a best-in-class technical onboarding process. You will lead a segment of onboarding projects that implement Huntington Bank's solutions, ensuring that all aspects of the onboarding process are executed efficiently and effectively. Additionally, you will manage the onboarding content and training materials, tailoring them to meet the needs of various stakeholders within client organizations. Collaboration with Systems Integrators and client developer partners will be key to accelerating the time to market for client integrations, and you will be responsible for tracking and managing the time to revenue for client onboardings, ensuring that projects are completed on schedule and within budget.