Beacon Hill Staffing Group - Des Moines, IA

posted 2 months ago

Full-time - Senior
Des Moines, IA
Administrative and Support Services

About the position

Our client is seeking a talented Senior Product Manager / Business Analyst with a strong background in the tourism and theme park space. The ideal candidate will possess a robust business analyst, product owner, or analyst background, particularly in guest experience technology implementations, including access control systems. This role requires effective communication with key stakeholders, including C-suite executives, to develop comprehensive requirements and formal documentation that will facilitate the construction of technology solutions for new premier guest experiences or destinations. In this position, the candidate will be responsible for gathering both technical and functional requirements, as well as creating capability matrices. The role demands a polished executive presence and the ability to lead requirements gathering meetings with senior-level executives effectively. The Senior Product Manager / BA will collaborate with key stakeholders, interfacing with directors, vice presidents, and critical technical resources such as solution architects to develop all technology solutions for new guest experiences, with a significant focus on access control. The successful candidate will not only gather requirements but will also ensure that the technology solutions developed meet those requirements and that all deployments of these solutions are executed successfully. This role offers an opportunity to be creative in developing innovative technology solutions that significantly impact guest experiences while working closely with key leaders within the organization.

Responsibilities

  • Gather technical and functional requirements from stakeholders including C-suite executives.
  • Lead requirements gathering sessions and document technical and functional requirements, including BRDs and capability matrices.
  • Interface with directors, vice presidents, and technical resources to develop technology solutions for guest experiences.
  • Ensure successful deployment of technology solutions for new guest experiences.
  • Communicate effectively with stakeholders to understand their needs and translate them into actionable requirements.
  • Utilize advanced skills in Excel, MS Project, and Visio for project management and documentation.

Requirements

  • 7+ years of experience as a Business Analyst, Project Owner, Operational Analyst, or Project Manager.
  • Previous professional experience within the hospitality, tourism, or theme park industry.
  • Proven experience leading requirements gathering sessions and documenting technical and functional requirements.
  • Experience interfacing and presenting directly with stakeholders including C-level executives, VPs, and directors.
  • Experience gathering requirements for projects related to guest experiences, theme park build-outs, or access control devices like electronic wristbands.
  • Advanced skills in Excel, MS Project, and Visio.

Nice-to-haves

  • Experience with RFID and Magnetic Stripe technology.
  • Experience implementing guest wristband technology.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service