Beacon Hill Staffing Group - Sacramento, CA

posted 2 months ago

Full-time - Senior
Sacramento, CA
Administrative and Support Services

About the position

Our client is seeking a talented Senior Product Manager / Business Analyst (BA) with a strong background in the tourism and theme park industry. The ideal candidate will possess a robust business analyst or product owner background, particularly in guest experience technology implementations, including access control systems. This role requires effective communication with key stakeholders, including C-suite executives, to develop comprehensive requirements and formal documentation that will support the development of technology solutions for new premier guest experiences and destinations. In this position, the Senior Product Manager / BA will be responsible for gathering both technical and functional requirements, as well as creating capability matrices. The candidate must demonstrate executive-level polish and have experience leading requirements gathering meetings with senior executives. The role involves collaboration with directors, vice presidents, and critical technical resources, such as solution architects, to ensure that all technology solutions align with the requirements for new guest experiences, with a significant focus on access control technologies. The successful candidate will not only gather requirements but will also oversee the successful deployment of these technology solutions, ensuring they meet the established requirements. This role is ideal for someone looking to leverage their creativity in developing innovative technology solutions that enhance guest experiences while working closely with key organizational leaders.

Responsibilities

  • Gather and document technical and functional requirements for guest experience technology implementations.
  • Lead requirements gathering sessions with senior-level executives and stakeholders.
  • Develop formal documentation including Business Requirements Documents (BRDs) and capability matrices.
  • Interface with directors, vice presidents, and solution architects to develop technology solutions for new guest experiences.
  • Ensure successful deployment of technology solutions that meet gathered requirements.
  • Communicate effectively with C-suite executives and other key stakeholders.

Requirements

  • 7+ years of experience as a Business Analyst, Project Owner, Operational Analyst, or Project Manager.
  • Professional experience within the hospitality, tourism, or theme park sectors.
  • Proven experience leading requirements gathering sessions and documenting technical and functional requirements.
  • Experience interfacing and presenting directly to C-level executives, VPs, and directors.
  • Experience gathering requirements for projects related to guest experiences, theme park build-outs, or access control devices.
  • Advanced skills in Excel, MS Project, and Visio.

Nice-to-haves

  • Experience with RFID and Magnetic Stripe technologies.
  • Experience implementing guest wristband technology.

Benefits

  • Equal Opportunity Employer
  • Encouragement for individuals with disabilities and protected veterans to apply.
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