Uber - New York, NY

posted 5 months ago

Full-time - Senior
Remote - New York, NY
Transit and Ground Passenger Transportation

About the position

As a Senior Product Manager on Uber's Grocery and Retail team, you will be responsible for driving the consumer adoption and growth for our fast-moving Grocery and Retail business, helping customers "Get Anything" they want from local merchants. Uber has successfully helped customers get restaurant food delivered to their doors and is excited to bring that delight and convenience to virtually everything else. Currently, the focus is on grocery, convenience, alcohol, and pharmacy verticals, but the team has broader ambitions to expand into many other retail areas in the future. In this role, you will work with a broad set of cross-functional stakeholders across operations, data science, design, engineering, marketing, and more. Your primary goal will be to develop and implement innovative approaches to acquire and retain customers, increase order frequency, and optimize user experience and engagement. You will drive the product definition, strategy, and long-term vision for delivering a best-in-class “Get Anything” platform, ensuring impactful and high-quality consumer experiences that drive business results. You will own and execute on the roadmap, partnering with key stakeholders across the company. This includes designing and building scalable solutions that can serve all consumer intents and use cases across different verticals. You will also drive the cross-functional team to set qualitative objectives and quantitative goals for the business, leveraging data and experimentation to drive growth and optimize product performance. Additionally, you will communicate the product plans, benefits, and results to key stakeholders, including the Regional Operations and leadership teams.

Responsibilities

  • Drive the product definition, strategy, and long-term vision for delivering a best-in-class 'Get Anything' platform.
  • Own and execute on the roadmap, partnering with key stakeholders across the company to ensure impactful and high-quality consumer experiences.
  • Design and build scalable solutions that can serve all consumer intents and use cases across different verticals (e.g. grocery, retail, pharmacy, etc.).
  • Drive the cross-functional team (engineering, analytics, Ops, etc.) to set qualitative objectives and quantitative goals for the business.
  • Leverage data and experimentation to drive growth and optimize product performance.
  • Communicate the product plans, benefits, and results to key stakeholders including the Regional Operations and leadership teams.

Requirements

  • 7+ years of Product Management experience delivering successful and innovative consumer-facing products.
  • Familiarity with systems thinking, analytics, and experiment design.
  • Solid understanding of software development processes and concepts.
  • Exceptional verbal and written communication skills.
  • Research and data-driven mindset with experience in defining objectives and key results (OKRs).
  • Ability to track key performance indicators (KPIs) and leverage data for decision-making.
  • Customer obsession with a knack for solving complex product challenges.
  • A 'Driver' mindset, biased toward action and collaboration.
  • High standards for personal contributions and a desire to grow and learn.

Nice-to-haves

  • Entrepreneurial experience building and leading businesses, including ownership and optimization of business performance metrics.
  • Growth experience with a track record of delivering highly successful and innovative 0-to-1 products.
  • A Computer Science, Statistics, or Engineering undergraduate degree or equivalent, preferably including hands-on design or software development experience.
  • A true passion for Uber's mission, products, and the company's hybrid technology-operations nature.

Benefits

  • Eligible to participate in Uber's bonus program.
  • May be offered an equity award and other types of compensation.
  • Various benefits as detailed in the Uber careers benefits link.
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