Sr Product Manager Digital Experience

$147,800 - $180,600/Yr

Boeing

Full-time - Mid Level

1,001-5,000 employees

Transportation Equipment Manufacturing

About the position

As the Sr Product Manager - Digital Experience at BECU, you will play a pivotal role in shaping the future of our digital member journeys. Your primary focus will be to create a seamless and engaging experience for every member, ensuring that our digital product offerings meet their needs and align with our organizational goals. You will be responsible for developing the vision and strategy that guides our digital product journeys, and your leadership will be crucial in streamlining research, design, and delivery processes. Your insights will directly impact how we innovate and improve our services, making a significant contribution to our success and enhancing our members' interactions with BECU. In this role, you will develop and own the product vision and strategy for one or more complex products, aligning them with our business functions and objectives. You will guide decision-making processes, oversee the flow of research and product development, and manage release goals and priorities to ensure timely and successful delivery. Monitoring product performance and defining metrics to assess effectiveness will be key responsibilities, as will communicating data-driven insights to all levels of the organization. You will also adapt and refine the product vision based on insights and lessons learned, manage the product lifecycle, and build relationships with vendors to support product delivery. Collaboration will be essential, as you will work with key stakeholders across teams to drive product success. Staying informed on industry trends and incorporating member feedback into product design will be critical to your role. Additionally, you will manage product financials, including budgeting and expense approvals, and provide mentoring and guidance to foster development across the organization. This position is not just about completing tasks; it is about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered.

Responsibilities

• Develop Product Vision and Strategy: Create and own the vision, strategy, and roadmap for one or more complex products, aligning them with our business functions and objectives.
• Drive Strategic Decisions: Guide decision-making processes for your products, ensuring they align with our broader business strategy and deliver value.
• Manage Product Development Flow: Oversee the flow of research, concept development, UX design, and delivery, improving assigned capabilities and ensuring effective product development.
• Set and Prioritize Goals: Manage release goals and priorities for one or more products, ensuring timely and successful delivery.
• Monitor Product Performance: Define and track performance metrics to assess product effectiveness and achieve business outcomes.
• Communicate with Data: Present ideas and data-driven insights to all levels of the organization to support informed decision-making.
• Adapt and Refine Vision: Capture insights and lessons learned, adjusting the vision and roadmap as needed to stay relevant and effective.
• Manage Product Lifecycle: Take ownership of products throughout their lifecycle, ensuring they meet evolving needs and standards.
• Build Vendor Relationships: Establish and manage relationships with product-related vendors to support and enhance product delivery.
• Collaborate Across Teams: Identify and work with key collaborators within the capability and business ecosystem to drive product success.
• Stay Informed on Trends: Demonstrate deep knowledge of product and industry trends, recommending necessary changes and updates.
• Incorporate Member Feedback: Understand and integrate the voice of the member into product design and decision-making processes.
• Handle Product Financials: Manage product financials, including budgeting and expense approvals, to ensure financial health and accountability.
• Facilitate Information Sharing: Ensure effective information sharing among team members to support collaborative and informed work.
• Mentor and Guide: Provide mentoring and guidance across the organization, fostering development and growth.
• Perform other duties as assigned to support organizational goals and initiatives.

Requirements

• Bachelor's degree or equivalent work experience in a technology, business, or related discipline required.
• Minimum 7 years of product management, product development or product equivalent experience with platform technology.
• Experience overseeing all elements of the product development lifecycle.
• Experience in managing highly effective cross-functional teams.
• Previous experience determining product marketing strategies based on voice of the member (customer).
• Experience managing and maintaining vendor relationships.
• Exceptional writing, editing, and presentation skills.

Nice-to-haves

• Advanced degree.
• Experience working in agile an environment.
• Experience in digital transformation.
• Experience working in the Financial Services industry.
• Self-directed and able to proactively identify business and customer needs and opportunities, overcome barriers, influence, and formulate solutions with minimal supervision preferred.
• Experience with Mural, Figma, and similar toolsets.

Benefits

• Medical, dental, vision and life insurance coverage.
• Disability and AD&D insurance.
• Health care and dependent care flexible spending accounts.
• Health savings accounts for eligible employees.
• 401k plan and employer-funded retirement plan.
• Accrual of 6.16 hours of paid time off (PTO) per pay period, up to a maximum of 160 PTO hours per year.
• Ten paid holidays throughout the calendar year.