WEX - Saint Louis, MO
posted about 1 month ago
As a Senior Product Manager on WEX Inc.'s Innovation & Discovery team, you will play a pivotal role in identifying customer problems and validating product market fit for solutions that transform the day-to-day operations for our B2B target customers. This position requires you to collaborate closely with design and engineering on a small, agile discovery team focused on creating innovative solutions that address real business problems and customer needs. In a fast-paced, iterative environment, you will be empowered to rapidly test-and-learn bold ideas and turn ambiguous challenges into breakthrough solutions. If you are a 0-1 Product Manager who thrives in the unknowns, loves collaborating in a tight-knit team, and are excited to shape WEX's next wave of product offerings, this role is for you! Your impact will be significant as you research and analyze market data to uncover unmet customer needs and potential innovation opportunities. You will lead discovery and experimentation efforts to identify how SaaS, data, and/or AI-driven products can solve problems for customers while aligning with our business goals. Engaging deeply with customers through empathy interviews, follow-me-homes, and surveys will help you understand pain points and identify key moments in the customer experience. You will develop and execute learning plans that test risky assumptions through experimentation to validate product-market fit, synthesizing qualitative and quantitative insights from experiments, customer testing, and market research to inform product decisions. Additionally, you will develop prototypes, test product-market fit, and continuously refine based on user feedback. You will proactively seek opportunities to leverage AI to reimagine the product discovery and development process. Presenting learnings to senior leaders and key stakeholders using tangible examples, end-user focused insights, and data-driven recommendations will be a key part of your role. You will also foster a culture of innovation and collaboration across departments, driving organizational change and promoting innovative thinking.