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National Bank of Arizonaposted about 1 month ago
$90,000 - $130,000/Yr
Full-time • Senior
Remote • Phoenix, AZ
Credit Intermediation and Related Activities
Resume Match Score

About the position

At Zions Bancorporation, we're committed to helping consumers and small businesses manage and move money with ease. As a leading financial institution, we offer innovative digital payment solutions designed to make financial transactions seamless, secure, and efficient. We're seeking a Senior Product Manager to help us build and deliver next-generation money movement products that compete with industry-leading fintech companies like Venmo, Cash App, Square, and PayPal. In this role, you'll join a team of product managers focused on the management and execution of our digital payments and money movement products. Utilizing Agile delivery methods and user-centered design principles, you'll create easy-to-use, relevant solutions for consumers and small businesses, ensuring the products continuously meet customer needs. This role is ideal for a product manager with expertise in money movement products such as mobile remote check deposits, Bill Pay, Zelle, Autobooks, QuickBooks, Transfers, Real-Time Payments, and other emerging payment technologies.

Responsibilities

  • Contribute and execute on a compelling product strategy for digital payment solutions that drive adoption, engagement, and growth.
  • Work alongside the existing product team to define and champion roadmaps for key payment products including mobile remote check deposit, Bill Pay, Zelle, QuickBooks, Autobooks, and Real-Time Payments, ensuring alignment with business objectives and customer needs.
  • Collaborate with UX teams to create intuitive, frictionless, and customer-first money movement experiences.
  • Translate customer needs and pain points into actionable product features that align with both business goals and user expectations.
  • Ensure all payment products are designed to be accessible, simple, usable, and are optimized for a wide range of users including small businesses and individual consumers.
  • Manage the end-to-end product lifecycle using Agile methods, ensuring timely delivery and continuous improvement.
  • Work closely with cross-functional teams (engineering, design, marketing, legal, compliance, sales, etc.) to execute seamless product delivery and go-to-market success.
  • Prioritize product features based on customer value and business goals.
  • Optimize the adoption and utilization of existing payment products by analyzing customer behavior and identifying opportunities for enhancement.
  • Collaborate with marketing, sales, and customer support teams to drive customer education, engagement, and growth in payment product usage.
  • Measure and monitor key performance indicators (KPIs) to evaluate product success and make data-driven decisions to improve products and user experiences.
  • Monitor and analyze competitor offerings (including fintech companies like Venmo, PayPal, Cash App, Square) to ensure our payment products remain competitive and differentiated in the marketplace.
  • Provide insights on how emerging payment trends, technologies, and regulations impact our product roadmap and innovation strategy.

Requirements

  • 6+ years of experience in product management, with a focus on digital payments, money movement, or fintech products.
  • Expertise in a wide range of payment types, such as mobile remote check deposit, Bill Pay, Zelle, QuickBooks, Autobooks, Real-Time Payments, Transfers, etc.
  • Strong understanding of the digital payment ecosystem, including key players, trends, and technologies, with an ability to differentiate our offerings in a competitive landscape.
  • Proven track record of successfully driving the adoption of digital products.
  • Experience working with user-centered design principles and collaborating closely with UX teams to deliver exceptional user experiences.
  • Strong analytical and problem-solving skills, with the ability to interpret data, make data-driven decisions, and optimize product performance based on customer feedback and product usage.
  • Excellent communication and leadership skills, with experience collaborating across teams and influencing stakeholders.
  • Ability to thrive in a collaborative, cross-functional team environment and build strong relationships with technical and non-technical stakeholders alike.

Benefits

  • Medical, Dental and Vision Insurance - START DAY ONE!
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
  • Paid Training, 20 days of Paid Time Off (PTO) and 11 Paid Federal Holidays
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
  • Mental health benefits including coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees
  • Employee Ambassador preferred banking products
  • Employees may, at the company's discretion, be eligible to receive a cash bonus award

Job Keywords

Hard Skills
  • Business Alignment
  • Cross-Functional Collaboration
  • Innovation Strategy
  • Product Management
  • QuickBooks
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