About the position
The Americas Deliver Service Partner (DSP) team partners with entrepreneurial individuals who manage their own delivery businesses (DSPs) across the US, Canada, Brazil, and Mexico. Together, we build sustainable and scalable delivery capacity so that Amazon can continue to delight customers with fast, efficient, and bar raising fulfillment of their orders. The Americas DSP's North Star goal is to improve DSP Quality. Quality partners are hands-on operator inspiring leaders that operate safely and reliably, meet performance standards, take a long-term view of their business relationship with Amazon as they engage with the program, adhere to program policies, and manage healthy businesses. The Sr. PM, DSP Acquisition is responsible for developing, testing, and deploying tactics to continue to attract and develop the right internal and external leads to become new DSP owners and set the vetting process to ensure Amazon selects the right partners. Their main objective is to find DSP candidates who will quickly ramp up their businesses to consistently perform above the Quality bar, when and where we need them in an effective and efficient way. Working backwards from Amazon's capacity needs, the Sr. PM, DSP Acquisition helps define the strategy for delivering those Quality DSPs in the locations where they are needed, when they are needed, and with high conviction that the DSP is the right partner to manage the business. The Sr. PM, DSP Acquisition understands the negative implications of launching the wrong DSP owner and therefore obsesses over bringing owner leads who will raise the bar. To that end, they manage a bullet-proof process and constantly aim to improve it. They drive to automate every step that can be automated and, where they rely on others taking action, they create mechanisms to ensure consistent delivery with the highest standards and they audit frequently. They experiment and test new tactics to continuously improve the team effectiveness and efficiency. The Sr PM will also manage products to continue to improve the DSP program, such as Pinnacle, Road to Ownership, etc.
Responsibilities
- Help drive DSP Acquisition for new programs (middle mile, sub same day, micromobility) and new geographies
- Lead different products to strengthen the DSP network such as Pinnacle (to recognize best DSP partners), Road to Ownership, etc.
- Utilize data-driven insights to optimize processes. Test and learn.
- Act as a main POC for the DSP Acquisition team on parity topics across programs.
- Design the mechanisms to meet long-term business goals.
- Define the long-term strategy and plan for the DSP Acquisition programs that the candidate owns.
- Trust but verify. Create mechanisms that ensure every party involved executes your plan in alignment with the highest standards.
- Influence others, drive change with internal and external organizations to unblock the DSP Acquisition team.
- Define and implement bullet-proof data structures and processes that eliminate mistakes and ensure high-quality outputs
Requirements
- Bachelor's degree
- 7+ years of experience in strategy consulting, private equity, product marketing, business development, or product management in ecommerce or technology businesses.
- Proven ability to write data-driven, well-structured (MECE) documents that influence key decisionmakers.
- Ability to drive executive-level meetings with concise arguments grounded on preparation tactics.
- Ability to analyze and understand complex sets of data, extract insights, draw the right conclusions and communicate them effectively.
- Proven experience as a people manager, hiring and developing the best.
- Experience in working in corporate environments.
Nice-to-haves
- Experience engaging and influencing senior executives
- Bachelor's degree in Science (Engineering or Marketing preferred).
- Creative, yet analytical mindset with the ability to use data to drive decision-making and measure campaign effectiveness
- Creative thinking and problem-solving skills, with a keen eye for detail and a passion for innovation
- Adept at working in a cross-functional organization
- Comfortable in a hyper-growth, fast-paced, and self-starter environment
- Demonstrated ability to interpret marketing data and analytics to draw insights, make data-driven decisions, and optimize campaign performance
- Proficiency in tools such as Tableau, Adobe Analytics, or other analytics platforms
Benefits
- 401k
- 401k_matching
- dental_insurance
- disability_insurance
- health_insurance
- life_insurance
- paid_holidays
- tuition_reimbursement
- vision_insurance
