Vertiv - Huntsville, AL

posted 3 months ago

Full-time - Mid Level
Huntsville, AL
10,001+ employees
Wholesale Trade Agents and Brokers

About the position

As the Sr. Product Manager for Enterprise IT Management Software, you will play a crucial role in overseeing the development and enhancement of our flagship software management platform that supports IT operations across both Data Center and Distributed IT market segments. This position requires a strategic mindset and the ability to work closely with cross-functional teams, including engineering, design, sales, and customer support, to define the product vision, strategy, and roadmap. Your leadership will be essential in ensuring that our products not only meet market needs but also deliver exceptional value to our customers while maintaining a competitive edge in the industry. In this role, you will be responsible for defining and articulating the product vision and strategy for our Enterprise IT management software, which includes both on-premises and Cloud-based/SaaS solutions. You will develop and maintain a comprehensive three-year strategic product roadmap that aligns with our business goals and market demands. Conducting market research and competitive analysis will be key to identifying opportunities for innovation and differentiation in our offerings. Collaboration is at the heart of this position. You will partner with engineering teams to translate product requirements into detailed technical specifications and oversee the development process. Your focus will be on ensuring a user-centric approach to product design and functionality, ultimately improving the customer experience and driving market adoption. Additionally, you will work with sales, marketing, and customer support teams to create effective go-to-market strategies, sales enablement materials, and customer support documentation. Engaging with customers, partners, and industry experts will be vital for gathering feedback and understanding their needs, pain points, and preferences. You will utilize data-driven insights and analytics to inform product decisions and prioritize features. Monitoring industry trends and emerging technologies will help keep our product relevant and forward-thinking. You will oversee the entire product lifecycle from ideation to launch and beyond, ensuring timely delivery and high-quality releases. Defining key performance indicators (KPIs) and metrics to evaluate product success will be part of your responsibilities, as will managing product enhancements, updates, and bug fixes based on customer feedback and market demands.

Responsibilities

  • Define and articulate the product vision and strategy for Enterprise IT management software, including on-prem and Cloud-based/SaaS solutions.
  • Develop and maintain a comprehensive 3-year strategic product roadmap that aligns with business goals and market demands.
  • Conduct market research and competitive analysis to identify opportunities for innovation and differentiation.
  • Partner with engineering teams to translate product requirements into detailed technical specifications and oversee the development process.
  • Collaborate to ensure a user-centric approach to product design and functionality to improve customer experience and drive market adoption.
  • Work with sales, marketing, and customer support teams to create go-to-market strategies, sales enablement materials, and customer support documentation.
  • Engage with customers, partners, and industry experts to gather feedback and understand their needs, pain points, and preferences.
  • Utilize data-driven insights and analytics to drive product decisions and prioritize features.
  • Monitor industry trends and emerging technologies to keep the product relevant and forward-thinking.
  • Oversee the entire product lifecycle from ideation to launch and beyond, ensuring timely delivery and high-quality releases.
  • Define key performance indicators (KPIs) and metrics to evaluate product success and identify areas for improvement.
  • Manage product enhancements, updates, and bug fixes based on customer feedback and market demands.

Requirements

  • Bachelor's Degree in Engineering, Business, or a related field; MBA or advanced degree preferred.
  • 5 years of experience in product management, with a focus on Enterprise IT management software or related software solutions.
  • Proven track record of successfully launching and managing complex software products throughout their lifecycle.
  • Knowledge of Microsoft Azure Cloud Services is a plus.
  • Excellent analytical skills with the ability to interpret data and make informed decisions.
  • Experience working in an Agile development environment and familiarity with product management tools and methodologies.
  • Exceptional communication, presentation, and people skills, with the ability to engage and influence stakeholders at all levels.

Nice-to-haves

  • Experience in a global company environment.
  • Familiarity with IT operations and infrastructure management.

Benefits

  • Health insurance coverage
  • 401k retirement savings plan
  • Paid holidays
  • Professional development opportunities
  • Flexible scheduling options
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