Sr. Product Manager-Tech, Marketing Technology and Measurement, Customer Channels Tech

$136,100 - $235,200/Yr

Amazon - Seattle, WA

Full-time - Mid Level

Seattle, WA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Senior Product Manager-Tech for AWS Marketing will oversee the primary AWS Marketing instance of Adobe Marketo, focusing on enhancing the marketing email experience for users. This role involves defining and leading strategic initiatives to improve customer experience, security, and stability of the Marketo instance, while also influencing partner roadmaps and managing cross-functional teams to achieve organizational goals.

Responsibilities

• Define, prioritize and plan the execution of strategic initiatives.
• Implement new features to improve stakeholder and end customer marketing experience.
• Influence key external and internal partner roadmaps.
• Work with internal support/operations, program management and engineering teams to administer our Marketo instance and keep it stable, secure and scalable.
• Develop, own and track organizational goals, as defined through Operational Planning (OP) process.
• Communicate progress and work with teams with dependent programs. Ensure delivery of assigned organizational goals. Schedule and secure resources and manage cross-functional teams to deliver to these goals.
• Establish, refine and implement mechanisms to ensure cross functional alignment and establish clear escalation mechanisms. Identify and manage stakeholder groups, and provide regular business reports to those groups.
• Manage relationships with executive stakeholders and provide them with regular business updates.
• Act as a knowledgeable resource, sharing best practices in project management and program management.

Requirements

• Experience owning/driving roadmap strategy and definition.
• Experience contributing to engineering discussions around technology decisions and strategy related to a product.
• Experience managing technical products or online services.

Nice-to-haves

• Experience using Adobe Marketo or similar marketing automation platform.

Benefits

• Full range of medical benefits
• Financial benefits including equity and sign-on payments
• Comprehensive employee benefits package