Amazon - New York, NY

posted 4 days ago

Full-time - Mid Level
New York, NY
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Senior Product Manager - Technical for the Amazon Books team is responsible for driving customer experience (CX) development and product improvements for the series business within the Worldwide Amazon Books division. This role involves understanding customer needs, defining strategy, and delivering products from concept to execution, while collaborating with cross-functional teams to enhance customer value.

Responsibilities

  • Lead the analysis of data and anecdotes to identify new opportunities aimed at improving customer discovery of digital and physical books
  • Work backwards from customer problems, and translate ideas into great CX on behalf of our customers
  • Manage a roadmap and drive prioritization decisions; provide leadership to ensure that the business has the right prioritization
  • Deliver high-impact product launches managing key risks, dependencies, and post-launch analysis
  • Facilitate discussions regarding technical and architectural trade-offs in partnership with development teams
  • Write detailed product requirement documents defining use cases, features, and success metrics
  • Lead communication and stakeholder engagement, influence global teams and advocate for product vision up to senior executives

Requirements

  • 5+ years of product or program management, product marketing, business development or technology experience
  • Bachelor's degree
  • Experience with feature delivery and tradeoffs of a product
  • Experience owning/driving roadmap strategy and definition
  • Experience with end to end product delivery
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product
  • Experience managing technical products or online services
  • Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Nice-to-haves

  • Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
  • Experience in building and driving adoption of new tools

Benefits

  • Medical insurance
  • Financial benefits
  • Equity options
  • Sign-on payments
  • Comprehensive employee benefits
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