Amazon - Arlington, VA
posted about 1 month ago
The Sr Product Manager - Technical role at Amazon focuses on enhancing customer service experiences through the innovative use of Artificial Intelligence and Large Language Models (LLMs). The position involves driving the vision for AI integration in customer interactions, collaborating with cross-functional teams, and managing product initiatives to improve customer support efficiency. The successful candidate will lead strategic planning, market analysis, and product development efforts to create effective AI-powered customer service tools.