Sr Product Manager - Technical, CS Tech
Amazon•Arlington, VA
507d•$136,100 - $235,200
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About The Position
The Sr Product Manager - Technical will lead the vision and strategy for utilizing Artificial Intelligence, specifically Large Language Models (LLMs), to enhance customer interactions with Amazon's Customer Service. This role involves collaborating with cross-functional teams to innovate and improve customer support experiences, ensuring efficient problem resolution through automation. The successful candidate will manage key initiatives, conduct market analysis, and drive organizational goals in a fast-paced environment.
