Amazon - Austin, TX
posted about 2 months ago
The OpsTech IT organization is a vital part of Amazon's WW Operations & Robotics team, responsible for designing, deploying, and supporting IT infrastructure, devices, and services across Amazon's Global Fulfillment Centers, Transportation, and Specialty Customer Solutions. This includes a wide range of services from Amazon Fresh to Prime Air. The OpsTech Infrastructure Product Management (OTIP) team is tasked with owning, defining, and operationalizing products and programs that ensure highly reliable IT infrastructure and world-class IT support. The primary goal is to improve service delivery speed, drive new innovations for customers, and optimize the HC gearing ratio. OTIP establishes and enforces the product development life cycle, supporting global operations customers and internal teams. We are looking for a seasoned product manager who will partner with customers during the discovery phase of the product development lifecycle, focusing on areas such as Device Technology, Network Design, and Network Automation. In this role, you will collaborate with technical leaders to define customer problems, business requirements, and oversee launch and post-launch measurement. You will also play a crucial role in aligning interests with partner teams across the company to implement scalable solutions. The ideal candidate will be a self-starter who thrives in ambiguity, possesses strong attention to detail, and can work effectively in a fast-paced environment.