Sr Product Manager, Technical -ERP Data

$124,700 - $224,900/Yr

T-Mobile US - Overland Park, KS

Full-time - Mid Level

Overland Park, KS

10,001+ employees

Telecommunications

About the position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! As a Senior Product Manager, Technical at T-Mobile, you will lead the development and execution of product strategies that align with business goals. Your role involves identifying market opportunities and customer needs, assessing technical feasibility, and securing necessary resources. You will encourage cross-functional teams to deliver innovative products and solutions while ensuring financial and operational efficiency. Your responsibilities include being responsible for the entire product lifecycle, from concept to launch, and driving continuous improvement based on performance metrics. Your strategic vision and technical expertise will be key to delivering impactful products that achieve targeted business outcomes. The Sr Product Manager, Technical-ERP Data will be pivotal in providing data support for Project Elevate migrating all financial and operation data from SAP to Oracle. In addition, this role will support supply chain data migration from various sources to Oracle. This role is available at our Overland Park, KS and Frisco, TX locations! T-Mobile enjoys three days of in office collaboration!

Responsibilities

• Owns product end to end for complex or cross-platform solutions for products of the highest level of complexity and scope, or family of products.
• Creates, manages, maintains and communicates product vision and strategy including technical vision and capabilities.
• Partners with business, internal/external team members and Leadership to understand current customer experience, identifies areas of opportunity.
• Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact.
• Works with data scientists to answer complex questions or identify meaningful insights from data.
• Demonstrates rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype, A/B testing, etc.) to inform direction, prioritize investment.
• Conducts cost-benefit / ROI / NPV analysis, to support decision making.
• Works with partners and follows enterprise process to secure and maintain product funding.
• Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process.
• Communicates, influences, and sells ideas at senior leader levels and below, including regularly delivering product presentations.
• Drives specific ad hoc analysis and presents information to executive level management on request.
• Influences product feature set or technical improvements to enhance the customer experience.
• Works with external third parties to assess partnerships and licensing opportunities.
• Maintains current understanding of tech trends and assesses how trends impact the roadmap or create opportunity for innovation of the product.
• Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for highly complex products with multiple transactions and touchpoints.
• Collaborates with PM and Dev leaders to design, architect and assemble effective Agile delivery teams in the Agile Release Train and Agile Teams.
• Runs or contributes significantly to key Agile ceremonies: Program Increment (PI) Planning / Big Room Planning; System Demo; Inspect and Adapt (I&A), etc.
• Prioritizes the product backlog and priorities with our business and technology partners.
• Scopes and ensures alignment on the prioritization of activities based on business and customer impact.
• Collaborates with Architecture and Dev teams to ensure technical debt and long term technical investment is factored into roadmap.
• Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority.
• Collaborates with partners and Dev / Execution teams to create and communicate anticipated release schedule.
• Leads the efficient flow of just-in-time feature and story elaboration activities across all Agile Teams throughout execution, typically maintaining 2 iterations (Sprints) worth user stories ‘ready' for Dev in Team Backlogs.
• Generates and maintains dashboards and reports that track product health and success metrics, technical KPI's.
• Supports sales, marketing, and other customer teams with product or technical knowledge and additional documentation.
• Assists with the overall execution relating to all aspects of the software development process, from defining the strategy and architecture through deployment and support.
• Accountable for product team response in event of critical or high impacting defect, including communications to team members at all levels.
• Identifies execution, operational, organizational issues that impede product success and drives improvement plan to change or resolve issues.
• Supports and enables core agile practices and tenants: efficient just-in-time flow; lean practices; elimination of waste; DevOps CICD.
• Collaborates and develops positive working relationships with many teams, including sales, commercial accounting, marketing, legal, go-to-market, finance, Dev, Architecture, Engineering.

Requirements

• Bachelor's Degree in Computer Science, Engineering, IT or equivalent experience.
• 6+ years experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/application/product environment.
• 7+ years of relevant Product Management experience in an agile software product development environment.
• Shown success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams.
• Ability to efficiently communicate with Leadership, while employing a high degree of collaboration and influence.
• Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders.
• Deep understanding of platform technologies and components such as security, performance, optimization, API integration.
• Advanced knowledge of full technology stack on which your assigned product runs.
• Shown ability to identify/analyze/synthesize product use data and use the data to drive decisions.
• Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS.
• Knowledge and experience with integration patterns, API's, and protocols such as REST, EDI, SOAP, etc.
• Extensive knowledge of DevOps (CI / CT / CD) and application of CI/CT/CD in Agile environment.

Nice-to-haves

• Certified Scrum Master (CSM)
• Scrum Product Owner Certification (CSPO)
• Other Technical Certification
• Agile Certified Practitioner (PMI-ACP)

Benefits

• 401(k)
• AD&D insurance
• Childcare
• Dental insurance
• Disability insurance
• Employee stock purchase plan
• Family leave
• Medical, dental and vision insurance
• Flexible spending account
• Paid time off
• Up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs