Sr. Product Manager Technical, MODE

$136,100 - $235,200/Yr

Amazon - Seattle, WA

Full-time - Mid Level

Seattle, WA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Senior Product Manager - Technical for the Amazon MODE (Media Operations, Data, and Execution) team is a pivotal role that focuses on developing innovative products that drive critical business decisions and operations at scale. This position is designed for individuals who are passionate about marketing and media, and who thrive in a global, cross-functional environment. The successful candidate will work closely with various teams, including marketing, media planning, finance, engineering, legal, business development, and product management, to tackle ambiguous business problems and innovate new products and features that enhance media planning and the campaign lifecycle. In this role, you will be responsible for identifying and defining the current technology, data, and product gaps within the campaign lifecycle. You will play a crucial role in shaping the long-term technical product vision that supports cross-channel media strategy and planning, buying, marketing operations, campaign reporting, and measurement. This position requires a blend of product and program management skills, where you will gather requirements from business owners, distill them into clear working-backwards Business Requirement Documents (BRDs), and guide a team of scientists and engineers using broad context from multiple businesses. Additionally, you will manage program aspects, including business reviews and working backward plans, ensuring that decisions are data-driven and aligned with business needs. The ideal candidate will possess strong organizational and influencing skills, with a proven ability to manage bottlenecks, anticipate challenges, and make trade-offs that maximize business benefits while delivering exceptional customer experiences. You will collaborate with engineering, science, and business intelligence teams to create best-in-class solutions, addressing data and technology gaps by onboarding new data providers or developing new products. This role is integral to the success of the MODE team, which is dedicated to innovating the processes of cross-channel media strategy, planning, buying, and campaign measurement.

Responsibilities

• Work closely with leadership and cross-functional teams to identify customer needs, develop and deliver innovative products and services that enable marketing planning and optimization at scale to delight customers.
• Work with technical and non-technical stakeholders to understand and improve product capabilities.
• Manage bottlenecks, provide escalation, anticipate, and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.
• Evaluate the business impact vs the cost of development of key product and infrastructure gaps to influence product prioritization and develop vs. build decisions.
• Write PR/FAQs for key product gaps including the feature sets, business and technical requirements, high-level design, architecture diagrams, and success criteria.
• Partner with Engineering, Science and Business Intelligence teams to create best-in-class solutions for customers.
• Collaborate with Software Engineering, Content, Merchandising, and Business Intelligence teams to create best-in-class solutions for customers.
• Work with Corp-BD to address the data and tech gaps identified by either onboarding new data providers, license technologies or build new products.

Requirements

• Bachelor's degree
• 7+ years of product or program management, product marketing, business development or technology experience
• 7+ years of technical product or program management experience
• Experience in an operational environment developing, fast-prototyping, piloting and launching analytic products
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience with concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making
• Experience performing statistical analysis of data using SQL, Excel and other tools
• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

Nice-to-haves

• Experience in building and driving adoption of new tools
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• Experience with marketing measurement related products such as MMM is preferred. Previous experience with digital media companies or agencies is an advantage.

Benefits

• Medical, financial, and other benefits
• Equity and sign-on payments as part of total compensation package
• Comprehensive employee benefits package