Sr. Product Manager, Technical REQ276931

$162,100 - $219,300/Yr

T-Mobile US - Bellevue, WA

Part-time - Senior

Bellevue, WA

Telecommunications

About the position

The Sr. Product Manager, Technical at T-Mobile will lead the Subscriber Protection Team in developing innovative solutions to safeguard customers' digital lives. This role requires a blend of product management and technical expertise to create advanced security features that align with T-Mobile's commitment to customer protection. The position involves collaborating with cross-functional teams to design and implement security measures, ensuring the online safety and privacy of T-Mobile subscribers.

Responsibilities

• Owns product end to end for sophisticated or cross-platform solutions for products of the highest level of complexity and scope.
• Designs and drives end user product research.
• Partners with business, internal/external team members and Leadership to understand current customer experience and identify areas of opportunity.
• Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues.
• Demonstrates rapid hypothesis driven testing methodologies and experiments to inform direction and prioritize investment.
• Conducts cost-benefit / ROI / NPV analysis to support decision making.
• Anticipates industry trends and incorporates analyses into product process.
• Communicates, influences, and sells ideas at SLT level and below, including delivering product presentations.
• Drives specific ad hoc analysis and presents information to executive level management on request.
• Influences product technical improvements to enhance customer experience.
• Works with external third parties to assess partnerships and licensing opportunities.
• Uses customer insights for product vision, strategy, roadmap, and priorities.
• Creates an environment and culture where the team is immersed in a customer-first environment.
• Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for highly complex products.
• Collaborates with PM and Dev leaders to design, architect and assemble effective Agile delivery teams.
• Owns and leads product backlog and priorities with business and technology partners.
• Collaborates with Architecture and Dev teams to ensure technical debt and long term technical investment is factored into roadmap.
• Generates and maintains dashboards and reports that track product health and success metrics.

Requirements

• Bachelor's Degree in Computer Science, Engineering, IT or equivalent experience.
• 6+ years of validated experience in hands-on technical writing, production code, solution engineering, or technical architecture in a large scale company/application/product environment.
• 7+ years of relevant Product Management experience in an agile software product development environment.
• Strong requirements elicitation and validated writing skills, including the ability to write concisely and clearly for different audiences.
• Experience with Agile backlog/project management tools.
• Deep understanding of platform technologies and components such as security, performance, optimization, API integration.

Nice-to-haves

• Certified Scrum Master (CSM)
• Scrum Product Owner Certification (CSPO)
• Agile Certified Practitioner (PMI-ACP)

Benefits

• Medical, dental and vision insurance
• Flexible spending account
• 401(k)
• Employee stock grants
• Employee stock purchase plan
• Paid time off and up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short and long term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service & home internet discounts
• Pet insurance
• Access to commuter and transit programs