Amazon - Austin, TX
posted 2 months ago
As a Senior Product Manager - Technical (Sr. PM-T) within Amazon's Logistics Insurance & Claims organization, you will take ownership of delivering products and experiences that facilitate the reporting of on-road incidents on a global scale. This role requires you to be the end-to-end owner of your product's vision, strategy, and execution. You will be responsible for defining the product roadmap and bringing your vision to life, influencing stakeholders without direct authority and driving day-to-day product development from design through to release. Your product requirements will be concise, with clear and measurable success criteria, ensuring that the products meet the needs of both internal and external customers. In this position, you will manage the entire product lifecycle from conception to release, iteration, and maintenance, ensuring that the right product is delivered for the customer experience. You will prioritize work in backlogs to meet delivery expectations and partner with other product managers to create a cohesive incident experience from occurrence to resolution. As a subject matter expert, you will simplify and streamline current incident reporting processes under a common strategy, ensuring that your products align with business objectives and user requirements. You will also be accountable for financial, regulatory, and operational risk management related to your product, prioritizing the closure of any gaps or findings. Collaborating with internal customers and key stakeholders, including safety, technical, and operations teams, you will develop processes with a global mindset, ensuring consistency in the support experience for users across different regions. This role requires a strong leader who can bring structure and strategic direction to a novel and challenging space, while also being comfortable communicating across all levels of leadership and functioning with a high level of autonomy.