Sr. Product Manager

$149,739 - $166,379/Yr

Aquent - Chicago, IL

Full-time - Mid Level

Chicago, IL

Administrative and Support Services

About the position

The Sr. Product Manager role at Aquent is a temporary hybrid position focused on enhancing user experience and driving growth and retention for the client's products. The position involves collaboration across various teams to define user experiences and implement scalable solutions for investment advice, aiming to reach a broader range of investors. The role requires a strategic mindset, strong analytical skills, and the ability to manage complex projects effectively.

Responsibilities

• Understand the offer client and rep experience to drive solutions for enhancements and pain points.
• Drive regulatory communication processes and identify pain points and solutions within the process, supporting regulatory initiatives for the team.
• Oversee the delivery of client regulatory communications and follow-ups as necessary.
• Lead overall business and project planning for client and rep enhancements, partnering with Technology, Platform, Regulatory, Investment, and Field Teams.
• Maintain and improve internal communications.
• Serve as a Subject Matter Expert (SME) for the offer across the organization.
• Lead special projects for the team as needed, collaborating across the organization to drive results.
• Advise on remediation plans and client/field communications with partners.

Requirements

• Minimum of 5+ years in consulting, strategy, product development, or process improvement preferred.
• Bachelor's degree and validated experience managing complex projects required.
• Minimum of 5+ years in process mapping using tools such as IBM BlueWorks or MS Visio.
• Demonstrated experience in process mapping with a desire to improve client/rep experiences.
• Ability to collaborate across multiple functional areas and implement solutions with key stakeholders.
• Excellent presentation, communication, and interpersonal skills.
• Sharp analytical and problem-solving skills to deliver recommendations and drive results.
• Ability to develop multiple solutions to the same problem, highlighting benefits and roadblocks for each.
• Adaptability with a growth mindset, working well in an iterative environment and welcoming feedback.

Benefits

• Subsidized health, vision, and dental plans (up to 85% coverage).
• Paid sick leave.
• Retirement plans with a match.
• Access to Fidelity 401(k).
• Free online training through AquentGymnasium.