Sr. Product Operations Manager, Marketplace Platforms and Technologies

$143,900 - $269,100/Yr

Apple - Cupertino, CA

Full-time - Mid Level

Cupertino, CA

Computer and Electronic Product Manufacturing

About the position

The Product Operations Manager at Apple will lead complex cross-functional projects to operationalize new product features across existing and new platforms. This role involves partnering with various teams including Product, Business, Design, Legal, PR, and Engineering to ensure alignment and successful implementation of new business operations and product delivery. The manager will define and build operations to support the app ecosystem, develop processes for product launches, and track product-related challenges.

Responsibilities

• Define and build operations to develop and launch Apple's app ecosystem product features across existing and new platforms.
• Partner with product and design teams to translate product vision into operational requirements and features.
• Define and implement new processes and operations needed in support of new product features.
• Develop requirements and work closely with engineering teams to build and deploy tools and systems to support new product features.
• Ensure cross-functional business partners are aligned on the key objectives of the product feature and its roll-out.
• Develop new processes in support of launching and sustaining new product features.
• Plan and drive global pilots and product launches in partnership with cross-functional business teams, product management, and engineering.
• Partner with business teams to track product-related challenges and feature enhancements for future development.

Requirements

• 8 years of experience in business operations or product management.
• 5+ years of relevant experience in management consulting or at a high-growth technology firm.

Nice-to-haves

• Undergraduate degree in Business, Information Systems, Computer Science, or related field.
• Experience in identifying business needs and developing use cases for complex products.
• Ability to establish new processes across cross-functional business operations.
• Experience working in business operations or product management in Digital Media/Entertainment/Mobile Gaming.
• Experience working on a global scale across all levels of the organization and managing the implementation of complex projects.
• Experience with full product lifecycles including planning, prioritization and development, and leading go-to-market operations for new products.
• Experience working with executive and senior level stakeholders.
• Experience contributing to discussions about technology and strategy related to a product.
• Ability to define and develop technology solutions working with internal and external engineering teams.
• Ability to synthesize large amounts of information and data to create a clear story digestible to different types of audiences.

Benefits

• Comprehensive medical and dental coverage
• Retirement benefits
• Discounted products and free services
• Reimbursement for certain educational expenses including tuition
• Discretionary bonuses or commission payments
• Relocation assistance