Sr Product Owner, Utilization Management

$90,000 - $120,000/Yr

Evolent Health - Nashville, TN

Full-time - Mid Level

Nashville, TN

Professional, Scientific, and Technical Services

About the position

Evolent Health is seeking a Senior Product Owner for Utilization Management to play a pivotal role in the development of a new platform. This position involves defining market requirements, managing product backlogs, and collaborating with cross-functional teams to enhance product features. The Senior Product Owner will ensure effective communication throughout the development process and support user acceptance testing, ultimately contributing to Evolent's mission of improving healthcare outcomes.

Responsibilities

• Serve as a product owner on an Agile development team for specialty utilization management scrum teams
• Define, document, and communicate requirements for Evolent's next-generation utilization management solution based on stakeholder input and research
• Translate business requirements into user stories with acceptance criteria
• Collaborate with a cross-functional team to develop new features and enhance existing functionality
• Manage the intake of enhancements to ensure completeness of problem definition and feasibility of a solution within the existing and modernized platform
• Manage the documentation and intake of technical debt items from the engineering team to maintain a complete and prioritized backlog
• Participate in issue/risk mitigation and creative solutioning to deliver within established time and resource constraints
• Communicate effectively with relevant parties throughout all phases of development and surface project risks and changes to delivery timelines
• Drive system user acceptance
• Support creation of training and product documentation (release notes, user guides) to ensure user understanding of data and software features
• Organize and perform regular product demonstrations of new feature functionality to the stakeholder teams
• Participate in established production support process, including reproduction of reported issue and gap analysis of actual and expected functionality
• Provides direction to the Agile development team and stakeholders
• Plans and prioritizes product feature backlog and software development for the product
• Sets expectations with stakeholders and strategically plan sprint and release cycles to deliver incremental value, in keeping with the MVP model
• Works with the Product Manager to translate the roadmap features into well-defined development criteria including features, user stories, and acceptance criteria
• Work with Business domain technical leads and Engineering Technical leads to make sure all software is being built to the desired functional specifications
• Key participant in user acceptance testing (externally and internally) and systems sign-off
• Alert product managers to potential risks and issues of importance
• Exceptional communicator with the ability to coordinate and builds strong teamwork across domain level product, engineer, stakeholder teams through Technical Domain Forums
• Ability to synthesize technical communications for executive level presentations and delivery through Executive Level Roadmap Steering Committee forums
• Competencies in disseminating product vision and strategy across teams
• Familiarity with agile scrum methodologies

Requirements

• Bachelor's Degree or equivalent experience
• 2+ years' experience in healthcare, IT, analytics, and/or product management
• Experience with utilization management workflows and technology
• Highly organized with the ability to prioritize and track multiple tasks to successful completion
• Team player that is assertive, passionate, and goal-oriented
• Interested in exploring the application of new and emerging technologies to meet business needs
• Proven track record in establishing strong relationships with stakeholders
• Excellent written and verbal communication with technical and non-technical audiences
• Strong analytical and research skills

Nice-to-haves

• Understanding of Agile Methodologies (Scrum, SAFe, Kanban) is preferred
• Experience writing product documentation (release notes, user guides) is preferred
• Experience using JIRA and Confluence is preferred

Benefits

• Comprehensive health insurance benefits
• Bonus component based on pre-defined performance factors