Sr Product Owner, Utilization Management

$90,000 - $120,000/Yr

Evolent Health - Raleigh, NC

Full-time - Mid Level

Raleigh, NC

Professional, Scientific, and Technical Services

About the position

Evolent Health is seeking a Senior Product Owner to join their Product team, focusing on the development of a new utilization management platform. This role is pivotal in defining market requirements, packaging features into product releases, and ensuring effective communication across teams to deliver high-quality solutions that align with Evolent's mission of improving healthcare outcomes.

Responsibilities

• Serve as a product owner on an Agile development team for specialty utilization management scrum teams
• Define, document, and communicate requirements for Evolent's next-generation utilization management solution based on stakeholder input and research
• Translate business requirements into user stories with acceptance criteria
• Collaborate with a cross-functional team to develop new features and enhance existing functionality
• Manage the intake of enhancements to ensure completeness of problem definition and feasibility of a solution within the existing and modernized platform
• Manage the documentation and intake of technical debt items from the engineering team to maintain a complete and prioritized backlog
• Participate in issue/risk mitigation and creative solutioning to deliver within established time and resource constraints
• Communicate effectively with relevant parties throughout all phases of development and surface project risks and changes to delivery timelines
• Drive system user acceptance
• Support creation of training and product documentation (release notes, user guides) to ensure user understanding of data and software features
• Organize and perform regular product demonstrations of new feature functionality to the stakeholder teams
• Participate in established production support process, including reproduction of reported issue and gap analysis of actual and expected functionality
• Provides direction to the Agile development team and stakeholders
• Plans and prioritizes product feature backlog and software development for the product
• Sets expectations with stakeholders and strategically plan sprint and release cycles to deliver incremental value, in keeping with the MVP model
• Works with the Product Manager to translate the roadmap features into well-defined development criteria including features, user stories, and acceptance criteria
• Work with Business domain technical leads and Engineering Technical leads to make sure all software is being built to the desired functional specifications
• Key participant in user acceptance testing (externally and internally) and systems sign-off
• Alert product managers to potential risks and issues of importance
• Exceptional communicator with the ability to coordinate and builds strong teamwork across domain level product, engineer, stakeholder teams through Technical Domain Forums
• Ability to synthesize technical communications for executive level presentations and delivery through Executive Level Roadmap Steering Committee forums
• Competencies in disseminating product vision and strategy across teams
• Familiarity with agile scrum methodologies

Requirements

• Bachelor's Degree or equivalent experience
• 2+ years' experience in healthcare, IT, analytics, and/or product management
• Experience with utilization management workflows and technology
• Highly organized with the ability to prioritize and track multiple tasks to successful completion
• Team player that is assertive, passionate, and goal-oriented
• Interested in exploring the application of new and emerging technologies to meet business needs
• Proven track record in establishing strong relationships with stakeholders
• Excellent written and verbal communication with technical and non-technical audiences
• Strong analytical and research skills

Nice-to-haves

• Understanding of Agile Methodologies (Scrum, SAFe, Kanban) is preferred
• Experience writing product documentation (release notes, user guides) is preferred
• Experience using JIRA and Confluence is preferred

Benefits

• Comprehensive health insurance benefits
• Bonus component based on pre-defined performance factors