LG Electronics - Englewood Cliffs, NJ
posted 4 days ago
About the position
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance & Air Solution, Home Entertainment, Vehicle Components Solutions, and Business Solutions. Our management philosophy, 'Jeong-do Management,' embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Responsibilities
- Designs, develops and delivers instructor-led training courses on business-specific processes, products, systems or other initiatives.
- Responsible for delivering high impact instructor-led training courses on product advantages to retail sales associates and internal LGEUS associates utilizing presentation skills and principles of interactive instructional design.
- Provides project support for training initiatives and coordinates training projects from start to finish including tasks and timelines.
- Serves as subject matter expert for instructional designers, eLearning developers and technical writers.
- Reviews instructional designs, testing procedures and technology.
- Populates system training or test regions with data for use in classes, provides client updates, analyzes data and writes training summaries.
- Maintains subject matter expertise for assigned business areas, including job shadowing, attending team meetings, process updates, staffing and providing production support as required.
- Engages instructional designers when significant edits are required (course redesigns).
- Designs and develops course content for narrowly focused topics.
- Consults with the business to determine performance gaps and generate innovative solutions.
- Prepares for training classes: creates and updates class rosters, sends registrations, manages hardware and software set-up, completes evaluation tracking, ensures room reservations and equipment setup and orders materials.
- Builds team structure and increases team efficiency by contributing to internal processes and tools.
Requirements
- Bachelor's Degree
- Minimum 8 years of training experience in classroom setting.
- Excellent organizational, planning, presentation and communications skills.
Benefits
- A crafted employee experience designed to foster professional growth.
- A focus on health & well-being.
- An internal community that will set you up for success.
