Sr. Product UX/UI Designer

About the position

We are looking for a UX/ UI Designer to work together with Product Management. This role will be joining the Mastercard Safety Net Team. Safety Net leverages the Mastercard network to identify and limit issuer and acquirer losses from large-scale fraud attacks-providing a secondary layer of defense independent from customer systems-with selective controls that can block transactions for issuers based on multiple criteria while also alerting acquirers of suspect transactions. By monitoring the network on a global scale, Safety Net identifies and limits the impact of cyber attacks if customer or processor systems are breached-helping to minimize their financial and reputational impact.

Responsibilities

• Participate in the development of new products and product enhancements
• Perform assigned tasks in the product development life cycle; areas of focus may include features, benefits, pricing, rules, and implementation guidelines
• Plan and conduct UX research user research with clients and internal stakeholders to inform the team's priorities as well as the UX design
• Leverage user research and collaboration with Product and Engineering to develop design documentation such as wireframes
• Develop prototypes, visual designs, and interaction specs that communicate the details of your designs throughout the organization
• Contribute to the ongoing refinement of our UX Design System
• Provide information to the technology organization to assist in translating product requirements into technical specifications
• Work with engineers and QA to ensure our designs are implemented in the best way imaginable
• Learn new software, processes, and skills as we scale and build a world class UX Team
• Contribute to the execution of the product marketing strategy including advertising, promotional and sales programs
• Support product launches and implementations
• Prepare various reports on the status of project components

Requirements

• Bachelor's degree or equivalent work experience desirable
• Experience payments industry and/or financial services experience
• Experience as a UX designer for enterprise web applications with a strong command of design best practices
• Leading meetings for diverse stakeholders with both technical and non-technical backgrounds
• Working with modern design and prototyping tools
• Experience with conducting UX Research
• Experience in Product Design with the Customer Experience in mind
• Broad knowledge of product development functions

Nice-to-haves

• Preferred experience in project management

Benefits

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• Flexible spending account and health savings account
• Paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave)
• 10 annual paid sick days
• 10 or more annual paid vacation days based on level
• 5 personal days
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on-site fitness facilities
• Eligibility for tuition reimbursement
• Gender-inclusive benefits