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Sr. Program Manager Accounts Receivable
Amazon - Seattle, WA
posted 2 months ago
About the position
The Sr. Program Manager - Accounts Receivable at Amazon is responsible for managing initiatives within Global Accounts Receivables, focusing on driving improvements in people, processes, and technology throughout the order to cash (O2C) lifecycle. This role aims to enhance the onboarding experience for global business partners and support Amazon's mission to be the most customer-centric company. The position requires strong project management skills, strategic influencing, and the ability to thrive in a fast-paced environment.
Responsibilities
- Partner with key counterparts across geographies to launch business and/or technical initiatives in a scalable and cost-effective manner
- End to end project management across a suite of launches within a program
- Develop a solid understanding of Amazon's Finance Operations systems and processes
- Translate complex business requirements into functional designs
- Oversee comprehensive testing of systems changes and development of standard operating procedures, process documentation and performance metrics
- Manage process transitions/implementations across multiple functions and geographies
- Motivate and influence business, operational and technical teams to ensure that best practices are followed and implemented
- Identify, assess, track and mitigate risks at multiple levels
- Proactively monitor program performance to identify, address and prevent potential issues
- Address barriers through problem solving, communication and active coordination with stakeholders
- Drive effective teamwork, communication collaboration and commitment across multiple disparate groups with competing priorities
Requirements
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- 5+ years of managing stakeholders in cross-functional project experience
- 5+ years of working cross functionally with tech and non-tech teams experience
Nice-to-haves
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Independent and entrepreneurial style showing the ability to work with minimal direction in a fast-paced and rapidly changing environment
- B2B industry experience a plus
Benefits
- Full range of medical benefits
- Financial benefits including equity and sign-on payments
- Comprehensive employee benefits package
