Sr Program Manager, Buyer Risk Prevevtion, Payment Risk

About the position

The Sr. Program Manager in Buyer Risk Prevention (BRP) at Amazon is responsible for creating and managing roadmaps to develop solutions that prevent and mitigate fraud across global eCommerce transactions. This role involves collaborating with various teams to understand requirements, optimize business outcomes, and enhance customer experience while ensuring timely delivery of projects. The position requires analyzing risk trends, developing scalable solutions, and effectively communicating insights to both technical and non-technical audiences.

Responsibilities

• Create and manage roadmaps for new solutions to prevent and mitigate fraud.
• Collaborate with business teams to understand requirements and optimize outcomes.
• Work with Technology, Machine Learning, and Operations teams to deliver projects.
• Analyze and identify specific instances of risk and broader risk trends.
• Develop scalable solutions for fraud prevention and customer friction points.
• Build operational and business metrics to identify improvement opportunities.
• Communicate goals, roles, responsibilities, and desired outcomes to cross-functional teams.
• Drive issues to resolution and present insights effectively.

Requirements

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• 3+ years of experience working cross-functionally with tech and non-tech teams.

Nice-to-haves

• 2+ years of driving process improvements experience.
• Master's degree or MBA in business, operations, human resources, or related field.

Benefits

• Competitive salary based on market location and experience.
• Equity and sign-on payments may be provided as part of the compensation package.
• Full range of medical, financial, and other benefits.