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Sr Program Manager, Direct Fulfillment, SCOT
Amazon - Nashville, TN
posted 2 months ago
About the position
Amazon is seeking a Senior Program Manager to lead strategic and tactical projects across various verticals, focusing on cross-functional and technology initiatives. This role involves scoping, planning, executing, and communicating project statuses to senior management, while driving large-scale process changes within Amazon's logistics network. The ideal candidate will utilize their extensive project management experience and analytical skills to enhance operational performance and support organizational changes.
Responsibilities
- Manage and oversee various cross-functional programs, ensuring successful delivery.
- Develop and refine program strategies, effectively leading and motivating teams.
- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
- Foster collaboration with internal and external partners to optimize resource allocation and project success.
- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
- Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
- Identify and mitigate risks, preventing them from escalating into major issues.
- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.
- Manage and communicate project budgets effectively.
Requirements
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field
- Experience with end-to-end program management experience driving operational or supply chain process improvements that yield high returns
- 5+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience working cross functionally with tech and non-tech teams
Nice-to-haves
- 5+ years of driving end to end delivery, and communicating results to senior leadership experience
- 5+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Experience of Six Sigma/ Lean analytical techniques
Benefits
- Full range of medical benefits
- Financial benefits including equity and sign-on payments
- Comprehensive employee benefits package
